Current position details

POSITION DETAILS: GT-05 Operations Officer
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Arctic: The Arctic Region is inclusive of the Yukon North slope, Northwest Territories, Nunavut, Nunavik, Nunatsiavut, and Hudson and James Bay. This boundary is inclusive of Inuit Nunangat.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
CERTIFICATIONS
Restricted Operator Certificate-Maritime Commercial (ROC-MC)
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Good understanding of programs within a regional or national organizational framework. Understands most programs and associated assets. Identifies contacts for other programs. Understands partners’ roles and responsibilities.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impacts on public and partner relations, regionally and/or nationally. Extensive knowledge of all the Coast Guard's programs and the capability and status of Coast Guard assets regionally and/or nationally. Understands program planning exercises.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of the management of an Incident Command System (ICS) command and control structure. Knowledge of interoperability with other organizations such as regional, federal, provincial, territorial, and international partners, and response organizations. Understands and applies life cycle management of equipment. Understands national exercise program (NEP) principles.
Seagoing Personnel Management Knowledge Seagoing Personnel Management Knowledge Knowledge of policies and directives on the management and administration of workforce management (HR) issues affecting seagoing personnel.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic knowledge of existing policies and documents related to seagoing personnel and where to locate them.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in supporting Fisheries and Oceans Canada's (DFO) marine security programs and conducting analyses using surveillance equipment and working with internal partners.
Marine Domain Awareness Knowledge Marine Domain Awareness Knowledge Having true and timely information about everything on, under, related to, adjacent to, or bordering a sea, ocean, or other navigable waterway. This includes all related activities, infrastructure, shipping, vessels, cartography, and natural phenomena. For marine security, it includes being aware of anything in the marine domain that could threaten Canada's national security.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Significant knowledge of a regional coastline including weather reporting and patterns, impacts on shipping, vessel traffic patterns and reporting, cartographic and oceanographic factors, and the search net.
Acts and Regulations Knowledge Acts and Regulations Knowledge An understanding of the acts and regulations pertinent to operational programs, including their affective clauses, sources, authorities, and impacts on a given program or programs in the Canadian Coast Guard.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of acts and regulations based on training, researching, and limited experience in a given program setting.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of the development of incidents and tactical responses between and among all participants in a number of real incidents of varying size and complexity, and exercises.
Operations Knowledge Operations Knowledge Knowledge of systems for proper scheduling and tracking of ships' activities to ensure of the best use of the available resources for regular program delivery, as well as during emergency situations.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of operational capabilities and adaptive processes. Understands how an approaches or procedure should work and how changes in conditions, operations, and the environment will affect outcomes. Knowledge of best practices and processes for asset use and performance recommendations. Understands operational interoperabilities with internal and external stakeholders (including international).
Environmental Response (ER) Knowledge Environmental Response (ER) Knowledge Knowledge of the ER program mandate, roles, and responsibilities. Knowledge of ER operations, priorities, issues, stakeholders, policies, practices, and procedures. Knowledge of capabilities, duties, and technical skills of the ER team. Knowledge of marine clients and partners as they relate to the ER program.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical understanding of the Canadian Coast Guard's Environmental Response (ER) response capabilities in a variety of moderately complex situations. Understands the roles and responsibilities of direct partners, other government departments (OGDs), and external partners collaborating with the ER program. Knowledge of contingency planning and exercise execution.
Icebreaking (IB) Knowledge Icebreaking (IB) Knowledge Knowledge of procedures and processes involved in icebreaking operations coordination. Knowledge of area of responsibility (AOR) characteristics. Knowledge of operational electronics programs related to the IB program (Icebreaking Operations Data Information System [IODIS], Vessel Traffic Management Information System [INNAV], and Google Earth). Knowledge of the various standard operating procedures (SOPs) and standing operational guidelines.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of navigation, ship construction, and ship handling principles as they relate to navigation in ice infested waters. Knowledge of reporting (such as the Icebreaking Operations Data Information System [IODIS]) and mapping (such as Information System on Marine Navigation [INNAV] and Exact Earth) systems and other related software in daily operations. Understands oceanographic processes: waves, currents, and shoreline dynamics as they relate to ice. Understands navigation protocols, such as course plotting, in order to evaluate the safety of an ice route.
Sensory Equipment Knowledge Sensory Equipment Knowledge Knowledge of operational equipment and surveillance circuits available in the Canadian Coast Guard such as radars, radios, satellite gear, cameras, tracking systems, search systems, plotters, etc.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in using a range of operational equipment in a given area of expertise.
Aids to Navigation (AtoN) Knowledge Aids to Navigation (AtoN) Knowledge Knowledge of the Canadian Coast Guard's navigational aid network, their locations, operation, and maintenance, which includes a range of lights, lighthouses, buoys, beacons, and differential global positioning systems (DGPS). Knowledge of waterways management (WM) which includes a knowledge of the types, locations, and monitoring of the available water depths (Avadepth) program and river structures, when and where applicable.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range and type of all aids regionally and/or nationally, planning, and training functions in support of design review and scheduling maintenance with fleet partners.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Understands the fundamentals of program and/or project goals, participants’ roles and the importance of project management principles. Willingness to participate in program/project support activities.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Ability to plan and organize his or her own activities to comply with predetermined standards or procedures. Seeks to clarify priorities as needed. Able to monitor the quality and timelines of his or her own work. Able to use the resources immediately available to him or her responsibly.
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Identifies irregular workforce management practices. Seeks advice when workforce management issues arise.
Maritime Security Operations Centre (MSOC) Maritime Security Operations Centre (MSOC) Analyzes and gathers information to produce intelligence-driven products in collaboration with interdepartmental partners. Compiles data and information gathered from surveillance activities, intelligence investigations, security events, or incidents.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Identifies legal and regulatory limitations related to operations. Applies appropriate document classification to reports. Undertakes basic assignments in surveillance activities. Observes radar feeds and identifies basic trends, patterns, and anomalies.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Produces and validates live exercises in order to help participants develop skills and confidence, testing logistics and physical capabilities, and providing experience of what it would be like to use a plan or procedure in real life.
Search and Rescue (SAR) Search and Rescue (SAR) Leads the maritime component of the federal SAR system in the provision of search and rescue services to Canadian mariners and to others in need of humanitarian aid, including the coordination of SAR operations on the water for the provision of aid to persons, ships, or other craft which are, or are feared to be, in distress or imminent danger.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Provides first-aid and rescue specialist training. Recruits, trains, and supervises Inshore Rescue Boat (IRB) crews. Provides training on the search and rescue program. Develops and delivers Search and Rescue (SAR) presentations for stakeholders. Researches best practices in the search and rescue domain.
Aids to Navigation (AtoN) Aids to Navigation (AtoN) Delivers the AtoN program’s provision of visual and aural aids to navigation, electronic positioning systems such as the differential global positioning system (DGPS), and navigation safety information. These services involve, among others, analyzing, planning, and coordinating functions.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Plans first-line maintenance for existing aids to navigation, logging information appropriately, and reporting outages where necessary for further action.
Icebreaking (IB) Icebreaking (IB) Receives, analyzes, and answers requests for icebreaking assistance. Coordinates icebreaker positioning and tasking’s. Monitors effectiveness of operational solutions and adapts accordingly. Communicates information to management, clients and partners. Prepares ice routes suggestion and information package for the clients and industry. Ice bulleting, marine information and warning. Prepares complete information presentation regarding the icebreaking program for morning briefings to senior management.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Follows transit of vessels through ice within AOR. Calculates AIRSS data. Monitors ice conditions using ice charts. Receives icebreakers assistance requests directly from ships owners, ship operators or by MCTS. Uses IODIS as required. Receives requests for ice routing from VTS and ships; asks for all necessary information in order to action them, consolidates it in a standardized way and forwards the requests to the ISS. Uses appropriate email templates for ship’s tasking’s. Prepares the daily SitRep of CCG assets’ location for internal partners. General understanding the ice Egg code.
Environmental Response (ER) Environmental Response (ER) Manages a marine pollution response, from assessment to cost recovery. Apply legislative power properly. Understands, choose and applies properly the different CCG roles in an ER incident. Conducts overall and on-water response to a marine pollutant. Establishes and/or use a command structure appropriate to the incident. Uses the formal processes within the command structure. Compiles and assesses information gathered from a variety of sources.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Conducts initial assessment. Identifies the pollutant released. Uses appropriate methods or tactics, to minimize the impacts of the pollutant on the population, environment and the economy. Operates the appropriate interventions equipment when applicable. Understands ICS structure as it pertains to ER incidents. Uses appropriate ICS terminology. Assumes role in ICS structure and understands responsibilities. Identifies geographic particularities that impact ER. Conducts area assessments with partners to identify threats and opportunities. Provides advice on tactical matters for the purpose of local area planning. Identifies equipment capabilities and gives recommendations for local area response planning. Identifies plans weaknesses pertaining to own role during exercises and incidents. Designs internal exercises.
Operation Centre Management Operation Centre Management Monitors and operates systems to schedule and track ships' activities to ensure the best use of available resources for regular program delivery, including emergency situations.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Plans, deploys, and tracks resources utilizing the operation center equipment. Collects and analyses data including fisheries violations, courtesy exams, the distance covered and fuel consumed during a patrol, as well as a detailed electronic report on the actual amount of time spent in support of each program. Participates in reviewing, updating, and conducting analysis, preparation and development of operational plans, exercises and standard operating procedures and prepares recommendations to the superintendent and delegates for improving performance, ensuring compliance and meeting new operational requirements. Collects and analyzes data to create and disseminate reports at the regional and national levels.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Consistently balances national, regional, and site specific ethical priorities. Actively promotes integrity, diversity, bilingualism, and respect through work behaviour and the workplace.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Models and promotes a culture of respect, fairness, and trust. Proficient in capitalizing on the strengths of team members. Encourages members of the team to contribute to a process, and seeks consensus. Always actively works with other teams to ensure that broader common goals are met. Builds and nurtures effective and collaborative networks and relationships with communities of practice, colleagues, and stakeholders.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Considers ideas from a variety of sources in order to solve problems. Remains flexible to find alternate ways around obstacles/barriers to achieve goals. Takes calculated risks to achieve goals/outcomes. Perseveres in seeking solutions despite obstacles. Regularly evaluate and challenges work processes. Establishes effective organizational methods for assigning, managing, and tracking work, when and where applicable. Solicits and/or provides information that could affect the planning, programs, and decision-making for the Canadian Coast Guard.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Links members' individual development to organizational objectives and developing future leaders. Encourages innovation. Remains effective in the face of obstacles. Identifies and assesses risks in projects or decisions and produces realistic contingency plans to mitigate possible impacts. Exercises positive influence on the organization when needed.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.