Current position details

POSITION DETAILS: GT-07 Regional Operations Centre (ROC) Superintendent
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
CERTIFICATIONS
Chief Mate, Near Coastal
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Extensive knowledge of all CCG programs, their delivery methods and timelines both regionally and nationally. Assesses stakeholder expectations and needs for the CCG and other departments in planning and exercises. Establishes internal and external relationships. Suggests potential improvements, changes or opportunities for program expansion.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impacts on public and partner relations, regionally and/or nationally. Extensive knowledge of all the Coast Guard's programs and the capability and status of Coast Guard assets regionally and/or nationally. Understands program planning exercises.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge of the Incident Command System (ICS) and identifying new possibilities/capabilities to improve the existing systems and practices. Expertise in drafting/review of acts, regulations, and frameworks, and emergency management policies and directions.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range of the maritime security operations centres (MSOC), its exercises, and its surveillance and analyses with internal partners.
Marine Domain Awareness Knowledge Marine Domain Awareness Knowledge Having true and timely information about everything on, under, related to, adjacent to, or bordering a sea, ocean, or other navigable waterway. This includes all related activities, infrastructure, shipping, vessels, cartography, and natural phenomena. For marine security, it includes being aware of anything in the marine domain that could threaten Canada's national security.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of a range of coastal domain factors including local weather predictability, vessel traffic avoidance in a given charted area, and local tides and currents.
Acts and Regulations Knowledge Acts and Regulations Knowledge An understanding of the acts and regulations pertinent to operational programs, including their affective clauses, sources, authorities, and impacts on a given program or programs in the Canadian Coast Guard.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of all acts and regulations pertinent to a program of expertise, being able to advise appropriately, link to rules, and contribute to instructions relating to these areas.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of each part of the Search and Rescue (SAR) system, how each works and works together, and how a local incident plays out in exercises and real life scenarios.
Operations Knowledge Operations Knowledge Knowledge of systems for proper scheduling and tracking of ships' activities to ensure of the best use of the available resources for regular program delivery, as well as during emergency situations.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge of operational capabilities and decision making to complete the mandate effectively and efficiently. Understands emerging and best practices in the management of regional and/or national operations. Expertise in reviewing policies, regulations, directives, and guidelines.
Environmental Response (ER) Knowledge Environmental Response (ER) Knowledge Knowledge of the ER program mandate, roles, and responsibilities. Knowledge of ER operations, priorities, issues, stakeholders, policies, practices, and procedures. Knowledge of capabilities, duties, and technical skills of the ER team. Knowledge of marine clients and partners as they relate to the ER program.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical understanding of the Canadian Coast Guard's Environmental Response (ER) response capabilities in a variety of moderately complex situations. Understands the roles and responsibilities of direct partners, other government departments (OGDs), and external partners collaborating with the ER program. Knowledge of contingency planning and exercise execution.
Icebreaking (IB) Knowledge Icebreaking (IB) Knowledge Knowledge of procedures and processes involved in icebreaking operations coordination. Knowledge of area of responsibility (AOR) characteristics. Knowledge of operational electronics programs related to the IB program (Icebreaking Operations Data Information System [IODIS], Vessel Traffic Management Information System [INNAV], and Google Earth). Knowledge of the various standard operating procedures (SOPs) and standing operational guidelines.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of alternate or emerging strategies that may fall outside standard operating procedures in order to resolve a situation. Has detailed knowledge of areas of responsibility characteristics which play a role in Icebreaking (IB) operations or influence the outcome of the program.
Aids to Navigation (AtoN) Knowledge Aids to Navigation (AtoN) Knowledge Knowledge of the Canadian Coast Guard's navigational aid network, their locations, operation, and maintenance, which includes a range of lights, lighthouses, buoys, beacons, and differential global positioning systems (DGPS). Knowledge of waterways management (WM) which includes a knowledge of the types, locations, and monitoring of the available water depths (Avadepth) program and river structures, when and where applicable.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range and type of all aids regionally and/or nationally, planning, and training functions in support of design review and scheduling maintenance with fleet partners.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Extensive practical experience in leading projects and/or programs. Leads program/project support activities, taking the initiative to gather additional information, keep documentation organized, and identify process improvements when needed. Actively participates in all projects and provides advice to others who seek assistance. Able to train and advise anyone seeking guidance on basic to complex projects.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Manages a unit. Participates on staffing boards and drafts statements of merit criteria, and, where applicable, conducts assessments. Manages unit member performance, including the development of objectives, learning plans, talent management and action plans, and dealing with disciplinary matters. Analyzes and forecasts workforce management needs and initiates required succession planning processes. Approves training requests by considering value for money.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Ensures adequate internal control systems over the Coast Guard's financial assets, investments, liabilities, revenues, and expenditures. Manages financial and accounting responsibilities for large programs or multiple business lines. Identifies additional or alternative financial resources and opportunities for funding organization-wide projects, programs, research centers and/or services, etc. Acts on audit, evaluation, and other objective financial performance information. Sets up and manages income and expenditure monitoring systems and keeps these systems under close review and makes improvements where relevant. Uses delegated authority to purchase supplies for the work group. Performs a variety of financial management practices such as: budgeting, forecasting, cost benefits, risk analysis.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Proposes, develops, trials, and validates all types of exercises, including discussion-based, table top, and live. Uses hotwash and lesson learned functions to propose changes and new exercises. Consults on developing testing exercises and training others.
Life Cycle Asset Management Life Cycle Asset Management Employs an integrated approach to optimizing the life cycle of the Canadian Coast Guard’s assets beginning at conceptual design, continuing through shut down, and decommissioning/disposal.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Advises and follows the Government of Canada's Controlled Goods Directive, directives on fleet management, the Policy on Management of Materiel, and the Directive on Disposal of Surplus Materiel, when and where applicable.
Problem Solving Problem Solving Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experienced in finding workable solutions to increasingly complex and multi-dimensional problems by either intuition or systematic approach. Generates and assesses alternative solutions and develops standards to evaluate different intended results offered by alternatives. Provides training and advises on best practices. Conducts monitoring and testing of solutions after implementation.
Logistics for Supervisors/Managers Logistics for Supervisors/Managers Plans, implements, and controls processes for the efficient and effective transportation, storage, use, and disposal of project or program specific goods at operational facilities.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Prepares list of required items. Assembles orders. Sorts merchandise, maintains supplies, verifies inventory, and processes return materials authorizations.
Operation Centre Management Operation Centre Management Monitors and operates systems to schedule and track ships' activities to ensure the best use of available resources for regular program delivery, including emergency situations.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises and acts as spokesperson for all fleet related issues during the planning and exercising of emergency response preparedness for Canadian Coast Guard resources. Leads activities related to program and service delivery by multi-disciplinary and multi-agency organizations. Maintains emergency preparedness and readiness, and directs initial response for regional incidents. Manages the planning, conduct, and monitoring of operational exercises to ensure compliance to Coast Guard and industry regulations. Evaluates Regional Operations Centres (ROC) performance. Advises and reports to senior management on incident response situations.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models public service before self. Assists and advises on issues with national and/or legal implications. Champions diversity and bilingualism. Acts with transparency and fairness. Enforces the appropriate use of government assets and resources.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Thinks strategically about the range of market and business issues likely to impact the Coast Guard's ability to fulfill its mandate. Uses a sound understanding of the organization's strengths and weaknesses, its key stakeholders, and its long-term organizational strategy to leverage decisions of varying scope.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises others in dealing with ethical dilemmas, displaying sensitivity to diversity, and diverse needs in all dealings and relationships, and in maintaining fairness, consistency, and equity. Challenges current organizational behaviours and methods of operating, when and where applicable. Sets direction in terms of ethical standards and values for the organization. Draws on internal and external networks to help ensure buy-in and ownership; enhances the visibility of the Coast Guard's operations in the broader public sphere.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets standards and criteria for measuring success organizationally. Seizes opportunities and initiatives across organizational boundaries to achieve efficiencies consistent with the Coast Guard's vision. Creates an environment in which all systems and processes support high levels of efficiency. Champions the ongoing spirit of improvement and professional growth across the organization.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Promotes and integrates a culture of organizational safety. Develops risk analyses for responders and senior personnel regarding health and safety. Ensures required personnel are trained in first aid and safety procedures, as required. Leverages health and safety lessons learned from post-incident and post-exercise reviews in daily operations.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets and champions organizational directions. Recognizes the big picture and cultivates organizational vision. Prioritizes the creation of a work environment that propels teams to step up to new challenges. Seamlessly assumes next level responsibilities. Regularly exercises persuasive influence on the organization in a wide variety of tactical and strategic areas.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models organizational pride in the Coast Guard's brand and the jobs it performs. Champions the organization when working collectively with internal and external stakeholders. Promotes organizational achievements and employee engagement events nationally. Strives to hone organizational excellence through celebration and pageantry.