Current position details

POSITION DETAILS: GT-07 Operations Business Superintendent
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Extensive knowledge of all CCG programs, their delivery methods and timelines both regionally and nationally. Assesses stakeholder expectations and needs for the CCG and other departments in planning and exercises. Establishes internal and external relationships. Suggests potential improvements, changes or opportunities for program expansion.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge of all the Coast Guard programs and delivery modes and timelines regionally and nationally. Understands expectations and needs of stakeholders for the Coast Guard and other government departments (OGDs) in planning and exercises. Understands the significance of potential program efficiencies, changes, or expansion opportunities.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge of the Incident Command System (ICS) and identifying new possibilities/capabilities to improve the existing systems and practices. Expertise in drafting/review of acts, regulations, and frameworks, and emergency management policies and directions.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in supporting Fisheries and Oceans Canada's (DFO) marine security programs and conducting analyses using surveillance equipment and working with internal partners.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of each part of the Search and Rescue (SAR) system, how each works and works together, and how a local incident plays out in exercises and real life scenarios.
Operations Knowledge Operations Knowledge Knowledge of systems for proper scheduling and tracking of ships' activities to ensure of the best use of the available resources for regular program delivery, as well as during emergency situations.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited understanding of the roles and responsibilities in an operational context to provide services to clients and stakeholders. Understands departmental policies, standards, directives, and guidelines relevant to operations.
Environmental Response (ER) Knowledge Environmental Response (ER) Knowledge Knowledge of the ER program mandate, roles, and responsibilities. Knowledge of ER operations, priorities, issues, stakeholders, policies, practices, and procedures. Knowledge of capabilities, duties, and technical skills of the ER team. Knowledge of marine clients and partners as they relate to the ER program.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of the Environmental Response (ER) program's resources such as, spill equipment, maintenance, storage; clean up gear; and containment boom operation.
Icebreaking (IB) Knowledge Icebreaking (IB) Knowledge Knowledge of procedures and processes involved in icebreaking operations coordination. Knowledge of area of responsibility (AOR) characteristics. Knowledge of operational electronics programs related to the IB program (Icebreaking Operations Data Information System [IODIS], Vessel Traffic Management Information System [INNAV], and Google Earth). Knowledge of the various standard operating procedures (SOPs) and standing operational guidelines.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Understanding of concentration, stages of development, and forms of ice (Egg Code). Knowledge of assets’ communication equipment and capabilities. Understands meteorological processes, such as air masses, weather, and atmospheric structures. Understands ice analyses and charts. Understands iceberg formation and tracking.
Sensory Equipment Knowledge Sensory Equipment Knowledge Knowledge of operational equipment and surveillance circuits available in the Canadian Coast Guard such as radars, radios, satellite gear, cameras, tracking systems, search systems, plotters, etc.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in using a range of operational equipment in a given area of expertise.
Aids to Navigation (AtoN) Knowledge Aids to Navigation (AtoN) Knowledge Knowledge of the Canadian Coast Guard's navigational aid network, their locations, operation, and maintenance, which includes a range of lights, lighthouses, buoys, beacons, and differential global positioning systems (DGPS). Knowledge of waterways management (WM) which includes a knowledge of the types, locations, and monitoring of the available water depths (Avadepth) program and river structures, when and where applicable.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic knowledge of location and types of navigational aids in regions.
Warehousing Knowledge Warehousing Knowledge Knowledge of the process of planning, implementing, and controlling procedures for the efficient and effective transportation and storage of goods, facilities, or personnel.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of purchasing, manufacturing and distribution, receiving, transfer, and dispatch of raw materials and finished goods. Knowledge of forecasting requirements and planning for the future. Knowledge of identifying complex warehouse and inventory monitoring systems, procedures, and issues.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Extensive practical experience in leading projects and/or programs. Leads program/project support activities, taking the initiative to gather additional information, keep documentation organized, and identify process improvements when needed. Actively participates in all projects and provides advice to others who seek assistance. Able to train and advise anyone seeking guidance on basic to complex projects.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Procurement and Purchasing Procurement and Purchasing Ability to manage the process of selecting suppliers, establishing terms of payment, implementing strategic validation, making selections, negotiating contracts and purchasing goods.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Establishes the logistics of delivery schedules, monitors progress and contacts clients and suppliers to resolve issues. Negotiates land acquisition or access rights for the CCG’s use and may conduct field investigations of properties. Evaluates offers, costs and quality of goods or services. Review and process claims against suppliers. May provide training and advice to others.
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Addresses standard workforce management issues within areas of responsibility (AOR). Supervises or manages staff (operational or administrative). Provides performance feedback. Aligns workforce management practices to audit results and findings, when and where applicable. Provides on-the-job training and makes training and development recommendations. Participates on staffing boards and provides input into statements of merit criteria, when and where required.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Ensures adequate internal control systems over the Coast Guard's financial assets, investments, liabilities, revenues, and expenditures. Manages financial and accounting responsibilities for large programs or multiple business lines. Identifies additional or alternative financial resources and opportunities for funding organization-wide projects, programs, research centers and/or services, etc. Acts on audit, evaluation, and other objective financial performance information. Sets up and manages income and expenditure monitoring systems and keeps these systems under close review and makes improvements where relevant. Uses delegated authority to purchase supplies for the work group. Performs a variety of financial management practices such as: budgeting, forecasting, cost benefits, risk analysis.
Materiel Management Materiel Management Classifies materiel according to Canadian Coast Guard and Public Services and Procurement Canada (PSPC) directives. Tracks materiel during receipt, storage, issue, and disposal.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Uses supplier classifications systems and cross-reference tables where available. Performs a full systematic process of developing, operating, maintaining, upgrading, and disposing, including commissioning and decommissioning of vessels as they relate to fleet operations, when and where applicable.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Proposes, develops, trials, and validates all types of exercises, including discussion-based, table top, and live. Uses hotwash and lesson learned functions to propose changes and new exercises. Consults on developing testing exercises and training others.
Life Cycle Asset Management Life Cycle Asset Management Employs an integrated approach to optimizing the life cycle of the Canadian Coast Guard’s assets beginning at conceptual design, continuing through shut down, and decommissioning/disposal.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Manages a risk-based and complexity-based approach to processes, systems, capacity, resourcing, oversight, and reporting to promote the attainment of program outcomes. Advises and guides decisions on life cycle asset management within their area of concern.
Problem Solving Problem Solving Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Experienced in identifying, defining, solving and prioritizing standard problems without causing other unanticipated problems. Identifies root causes, sets goals and identifies constraints. Conducts impact analysis and identifies possible consequences of actions/decisions.
Logistics for Supervisors/Managers Logistics for Supervisors/Managers Plans, implements, and controls processes for the efficient and effective transportation, storage, use, and disposal of project or program specific goods at operational facilities.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Enters commitment and contracts for goods and services. Receives and distributes raw materials and finished goods. Forecasts requirements and planning for the future. Identifies complex problems and reviewing related information to develop and evaluate options and implement solutions. Designs strategies to minimize the cost or time. Develops and implements site inventory monitoring procedures.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models public service before self. Assists and advises on issues with national and/or legal implications. Champions diversity and bilingualism. Acts with transparency and fairness. Enforces the appropriate use of government assets and resources.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Thinks strategically about the range of market and business issues likely to impact the Coast Guard's ability to fulfill its mandate. Uses a sound understanding of the organization's strengths and weaknesses, its key stakeholders, and its long-term organizational strategy to leverage decisions of varying scope.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises others in dealing with ethical dilemmas, displaying sensitivity to diversity, and diverse needs in all dealings and relationships, and in maintaining fairness, consistency, and equity. Challenges current organizational behaviours and methods of operating, when and where applicable. Sets direction in terms of ethical standards and values for the organization. Draws on internal and external networks to help ensure buy-in and ownership; enhances the visibility of the Coast Guard's operations in the broader public sphere.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets standards and criteria for measuring success organizationally. Seizes opportunities and initiatives across organizational boundaries to achieve efficiencies consistent with the Coast Guard's vision. Creates an environment in which all systems and processes support high levels of efficiency. Champions the ongoing spirit of improvement and professional growth across the organization.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Promotes and integrates a culture of organizational safety. Develops risk analyses for responders and senior personnel regarding health and safety. Ensures required personnel are trained in first aid and safety procedures, as required. Leverages health and safety lessons learned from post-incident and post-exercise reviews in daily operations.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets and champions organizational directions. Recognizes the big picture and cultivates organizational vision. Prioritizes the creation of a work environment that propels teams to step up to new challenges. Seamlessly assumes next level responsibilities. Regularly exercises persuasive influence on the organization in a wide variety of tactical and strategic areas.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models organizational pride in the Coast Guard's brand and the jobs it performs. Champions the organization when working collectively with internal and external stakeholders. Promotes organizational achievements and employee engagement events nationally. Strives to hone organizational excellence through celebration and pageantry.