Current position details

POSITION DETAILS: GT-02 Duty Officer
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
CCG College: The Canadian Coast Guard College is a national maritime training facility located on Cape Breton Island, Nova Scotia. It delivers programs in French and English to support the College’s mission and mandate in marine safety, security and environmental protection.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic understanding of the CCG and its role as a program facilitator.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of the Coast Guard's functions and the roles and responsibilities of key Coast Guard contacts within a regional organizational setting. Understands some programs and assets well.
Administrative Knowledge Administrative Knowledge Understanding of administrative procedures and processes in one or more area of responsibility.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Understands basic administrative tasks and rules as they relate to a position. Recognizes the need to have supervisor approve requests where applicable.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic understanding of the different Incident Command System (ICS) elements and incident levels. Understands the established and applicable operational procedures within ICS. Knowledge of associated computer software and hardware.
Seagoing Personnel Management Knowledge Seagoing Personnel Management Knowledge Knowledge of policies and directives on the management and administration of workforce management (HR) issues affecting seagoing personnel.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic knowledge of existing policies and documents related to seagoing personnel and where to locate them.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Understands the fundamentals of program and/or project goals, participants’ roles and the importance of project management principles. Willingness to participate in program/project support activities.
Workforce Management (HR) for Specialists Workforce Management (HR) for Specialists Plans, organizes, controls, and evaluates the operations of workforce management and personnel units. Develops and implements policies, programs, and procedures regarding workforce planning, recruitment, training, wellness, and career development.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Compiles, maintains, and processes information relating to recruitment, training, performance evaluation, HR systems, or classification. Facilitates business line, workforce intelligence, succession planning, organizational awareness, and HR management practices. Arranges for advertising or posting job vacancies. Assists in screening of job applicants, and conducting of reference checks, when and where applicable.
Communications for Specialists Communications for Specialists Encompasses written, oral, visual, and digital communication in an organizational context, as a specialty. Focuses on the study of information and the ways it is planned, created, managed, distributed, and consumed within the Canadian Coast Guard.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Conducts media monitoring and coverage analysis. Provides communication support services. Offers logistical support for media events and interviews.
Business Analysis Business Analysis Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Describes the basic function of the business’s core systems. Defines objectives and success criteria of the specific role. Identifies sources of existing and potential information relating to the project. Documents consistently.
Support Services Support Services Provides a high standard of service to Canadian Coast Guard members and other stakeholders.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Employs a fair and non-partisan approach in the delivery of services. Supports others in managing their tasks/responsibilities by providing timely information or resources. Accurately determines where to direct inquiries.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Uses government assets responsibly. Discusses ethical concerns with their supervisor or colleagues and, when necessary, seeks and follows appropriate disclosure procedures.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Researches available options to recommend a solution. Understands the Coast Guard's operational and organizational goals and strategies, and aligns activities towards the vision and strategic imperatives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Solicits opinions and viewpoints of team members. Cultivates personal bonds with colleagues in order to enhance performance throughout the organization. Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit. Draws on other groups to facilitate project execution or persuade others. Manages personal work-life balance and respects the work-life balance of others.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Completes work assignments. Balances work to meet commitments and deadlines by being focused on goals.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Evaluates environment and adapts work to maintain safety. Ensures safety training is up to date. Uses appropriate personal protective equipment (PPE) when and where applicable. Applies proper safety procedures.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Adapts to change to help the team evolve in conjunction with the Coast Guard's evolving concerns. Seizes opportunities to increase skills and knowledge about operations, members, and stakeholders, when and where applicable.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Expresses pride in the humanitarian and environmental nature of the Coast Guard's mission. Participates in organizational engagement activities. Wears the uniform proudly.