Current position details

Professional Development Apprenticeship Program (PDAP)

The Marine Communications and Traffic Services (MCTS) training program is offered in 2 phases. Phase I teaches you the basics of performing the job of an officer and during Phase II you'll learn local geography and regional procedures, while applying the national standards learned in Phase I. For more information about the MCTS program click on the link below.

https://www.ccg-gcc.gc.ca/college/MCTS-training-formation-SCTM/index-eng.html

Current position details

POSITION DETAILS: GT-06 Ops Requirements Analyst, MCTS Program
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impact on relations with the public and partners regionally and/or nationally. Extensive knowledge of all CCG programs, as well as regional and national capacity and asset condition. Participates in program planning.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of program deliveries in a regional or national organizational setting. Understands most programs and associated assets. Knowledge of key contacts for other programs. Comprehends roles and responsibilities of client partners.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of the management of an Incident Command System (ICS) command and control structure. Knowledge of interoperability with other organizations such as regional, federal, provincial, territorial, and international partners, and response organizations. Understands and applies life cycle management of equipment. Understands national exercise program (NEP) principles.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range of the maritime security operations centres (MSOC), its exercises, and its surveillance and analyses with internal partners.
Marine Domain Awareness Knowledge Marine Domain Awareness Knowledge Having true and timely information about everything on, under, related to, adjacent to, or bordering a sea, ocean, or other navigable waterway. This includes all related activities, infrastructure, shipping, vessels, cartography, and natural phenomena. For marine security, it includes being aware of anything in the marine domain that could threaten Canada's national security.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Significant knowledge of a regional coastline including weather reporting and patterns, impacts on shipping, vessel traffic patterns and reporting, cartographic and oceanographic factors, and the search net.
Acts and Regulations Knowledge Acts and Regulations Knowledge An understanding of the acts and regulations pertinent to operational programs, including their affective clauses, sources, authorities, and impacts on a given program or programs in the Canadian Coast Guard.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge in the acts and regulations pertinent to a program as well as its impacts on and relationships with other programs. Participates in the clarification and creation of rules based in acts and regulations. Instructs in the subject, when and where applicable.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of each part of the Search and Rescue (SAR) system, how each works and works together, and how a local incident plays out in exercises and real life scenarios.
Operations Knowledge Operations Knowledge Knowledge of systems for proper scheduling and tracking of ships' activities to ensure of the best use of the available resources for regular program delivery, as well as during emergency situations.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited understanding of the roles and responsibilities in an operational context to provide services to clients and stakeholders. Understands departmental policies, standards, directives, and guidelines relevant to operations.
Environmental Response (ER) Knowledge Environmental Response (ER) Knowledge Knowledge of the ER program mandate, roles, and responsibilities. Knowledge of ER operations, priorities, issues, stakeholders, policies, practices, and procedures. Knowledge of capabilities, duties, and technical skills of the ER team. Knowledge of marine clients and partners as they relate to the ER program.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic understanding of the Environmental Response (ER) program, mission, and mandate.
Icebreaking (IB) Knowledge Icebreaking (IB) Knowledge Knowledge of procedures and processes involved in icebreaking operations coordination. Knowledge of area of responsibility (AOR) characteristics. Knowledge of operational electronics programs related to the IB program (Icebreaking Operations Data Information System [IODIS], Vessel Traffic Management Information System [INNAV], and Google Earth). Knowledge of the various standard operating procedures (SOPs) and standing operational guidelines.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Understanding of concentration, stages of development, and forms of ice (Egg Code). Knowledge of assets’ communication equipment and capabilities. Understands meteorological processes, such as air masses, weather, and atmospheric structures. Understands ice analyses and charts. Understands iceberg formation and tracking.
Sensory Equipment Knowledge Sensory Equipment Knowledge Knowledge of operational equipment and surveillance circuits available in the Canadian Coast Guard such as radars, radios, satellite gear, cameras, tracking systems, search systems, plotters, etc.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in using a range of operational equipment in a given area of expertise.
Aids to Navigation (AtoN) Knowledge Aids to Navigation (AtoN) Knowledge Knowledge of the Canadian Coast Guard's navigational aid network, their locations, operation, and maintenance, which includes a range of lights, lighthouses, buoys, beacons, and differential global positioning systems (DGPS). Knowledge of waterways management (WM) which includes a knowledge of the types, locations, and monitoring of the available water depths (Avadepth) program and river structures, when and where applicable.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in supporting aids design and review regarding locations of aids, their operating characteristics, and maintenance scheduling.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Knowledge of program and/or project goals, participants’ roles, and the importance of management principles, such as time, cost, and quality management. Participates, with minimal supervision, in individual programs or projects. Will seek advice and guidance for more complex components of the program/project.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Strong ability to plan and organize activities effectively. Monitors the quality and timeliness of others’ work as well as his or her own. Uses available resources and seeks assistance to clarify priorities as needed. Reports results to promote accountability.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Produces and validates live exercises in order to help participants develop skills and confidence, testing logistics and physical capabilities, and providing experience of what it would be like to use a plan or procedure in real life.
Problem Solving Problem Solving Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Experienced in identifying, defining, solving and prioritizing standard problems without causing other unanticipated problems. Identifies root causes, sets goals and identifies constraints. Conducts impact analysis and identifies possible consequences of actions/decisions.
Icebreaking (IB) Icebreaking (IB) Receives, analyzes, and answers requests for icebreaking assistance. Coordinates icebreaker positioning and tasking’s. Monitors effectiveness of operational solutions and adapts accordingly. Communicates information to management, clients and partners. Prepares ice routes suggestion and information package for the clients and industry. Ice bulleting, marine information and warning. Prepares complete information presentation regarding the icebreaking program for morning briefings to senior management.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Follows transit of vessels through ice within AOR. Calculates AIRSS data. Monitors ice conditions using ice charts. Receives icebreakers assistance requests directly from ships owners, ship operators or by MCTS. Uses IODIS as required. Receives requests for ice routing from VTS and ships; asks for all necessary information in order to action them, consolidates it in a standardized way and forwards the requests to the ISS. Uses appropriate email templates for ship’s tasking’s. Prepares the daily SitRep of CCG assets’ location for internal partners. General understanding the ice Egg code.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Consistently balances national, regional, and site specific ethical priorities. Actively promotes integrity, diversity, bilingualism, and respect through work behaviour and the workplace.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Models and promotes a culture of respect, fairness, and trust. Proficient in capitalizing on the strengths of team members. Encourages members of the team to contribute to a process, and seeks consensus. Always actively works with other teams to ensure that broader common goals are met. Builds and nurtures effective and collaborative networks and relationships with communities of practice, colleagues, and stakeholders.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Considers ideas from a variety of sources in order to solve problems. Remains flexible to find alternate ways around obstacles/barriers to achieve goals. Takes calculated risks to achieve goals/outcomes. Perseveres in seeking solutions despite obstacles. Regularly evaluate and challenges work processes. Establishes effective organizational methods for assigning, managing, and tracking work, when and where applicable. Solicits and/or provides information that could affect the planning, programs, and decision-making for the Canadian Coast Guard.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Links members' individual development to organizational objectives and developing future leaders. Encourages innovation. Remains effective in the face of obstacles. Identifies and assesses risks in projects or decisions and produces realistic contingency plans to mitigate possible impacts. Exercises positive influence on the organization when needed.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.