Current position details

POSITION DETAILS: AS-04 Public Affairs - Web Officer / Leader Communications (Comms) & Internet / PIO Analyst / PIO Manager
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Good understanding of programs within a regional or national organizational framework. Understands most programs and associated assets. Identifies contacts for other programs. Understands partners’ roles and responsibilities.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of program deliveries in a regional or national organizational setting. Understands most programs and associated assets. Knowledge of key contacts for other programs. Comprehends roles and responsibilities of client partners.
Administrative Knowledge Administrative Knowledge Understanding of administrative procedures and processes in one or more area of responsibility.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Understands the full range of administration services such as expense forms, reimbursements (travel, stores, etc.) and where applicable items such as ex gratiapayments, timesheets, drafting correspondence and reports, training requests and authorizations, etc.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic understanding of the different Incident Command System (ICS) elements and incident levels. Understands the established and applicable operational procedures within ICS. Knowledge of associated computer software and hardware.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic knowledge of coastal domain factors, working relations with other Canadian Coast Guard units, and equipment.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Knowledge of program and/or project goals, participants’ roles, and the importance of management principles, such as time, cost, and quality management. Participates, with minimal supervision, in individual programs or projects. Will seek advice and guidance for more complex components of the program/project.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Ability to plan and organize his or her own activities to comply with predetermined standards or procedures. Seeks to clarify priorities as needed. Able to monitor the quality and timelines of his or her own work. Able to use the resources immediately available to him or her responsibly.
Communications for Specialists Communications for Specialists Encompasses written, oral, visual, and digital communication in an organizational context, as a specialty. Focuses on the study of information and the ways it is planned, created, managed, distributed, and consumed within the Canadian Coast Guard.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Produces communications products. Plans, coordinates, and/or implements announcements or special events such as town halls or media availabilities. Provides communication support to clients. Contributes to content of strategic communications plans. Monitors and analyzes multimedia coverage, providing tactical responses where requested. Uses social media to communicate in a government context.
Business Analysis Business Analysis Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Describes the basic function of the business’s core systems. Defines objectives and success criteria of the specific role. Identifies sources of existing and potential information relating to the project. Documents consistently.
Support Services Support Services Provides a high standard of service to Canadian Coast Guard members and other stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Applies due diligence and sound judgment when responding to requests and dealing with confidential information. Quickly and effectively solves client’s problems including complaints. Serves Coast Guard clients with the understanding that service is a core principle of the organization.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Prepares and processes bills, invoices, accounts payable and receivable. Enters data into financial tracking systems according to established procedures.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Works in a manner that reflects a commitment to public service excellence. Assists peers respectfully when dealing with ethical concerns. Recognizes the importance of diversity, and bilingualism. Is well versed in the Government of Canada's Values and Ethics Code. Demonstrates respect for government property and policies.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Analyzes multiple causal relationships among several parts of a problem or situation. Anticipates the risks or implications inherent in a suggested plan of action and devises appropriate strategies to mitigate their impact. Makes a well-reasoned response even when faced with incomplete or contradictory information. Synthesizes complex ideas, issues, and observations into a clear understanding. Thinks beyond the work environment and makes decisions in the context of the bigger picture.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Effectively promotes a respectful and positive work environment. Recognizes diverse needs and perspectives (e.g. language differences, cultural differences, disabilities, and personal family circumstances). Recognizes individuals' achievements, knowledge, and capabilities. Monitors the work environment, successfully identifies underlying issues that impact negatively on people, and takes appropriate action, when and where applicable. Seeks and influences new relationships outside own unit and identifies new collaborative partnerships that better position of the Coast Guard's programs and services. Identifies and creates opportunities to partner through networking and participating in cross-functional, multi-stakeholder groups.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Considers ideas from a variety of sources in order to solve problems. Remains flexible to find alternate ways around obstacles/barriers to achieve goals. Takes calculated risks to achieve goals/outcomes. Perseveres in seeking solutions despite obstacles. Regularly evaluate and challenges work processes. Establishes effective organizational methods for assigning, managing, and tracking work, when and where applicable. Solicits and/or provides information that could affect the planning, programs, and decision-making for the Canadian Coast Guard.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Conducts operations consistent with the Coast Guard Safety Management System (SMS), national and regulatory safety procedures, and policy when and where applicable. Understands the risks and manages safety and health issues when and where applicable. May participate in occupational health and safety groups and audits.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Demonstrates interest in team members' success and well-being by listening and actively viewing situations through others' perspectives. Identifies strengths, leverages them, and persuades others for the benefit of the Coast Guard. Routinely teaches and guides work, based on operational knowledge through direct and indirect means. Seeks solutions by charting opinions and options.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Expresses pride in the Coast Guard's regional and/or national achievements. Incorporates and models the Coast Guard's ambitious vision and motto in daily practice and supports it within units. Articulates the Coast Guard's vision when providing advice or instructions internally.