Current position details

POSITION DETAILS: AS-07 Director, Training Development & Academic Support
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
CCG College: The Canadian Coast Guard College is a national maritime training facility located on Cape Breton Island, Nova Scotia. It delivers programs in French and English to support the College’s mission and mandate in marine safety, security and environmental protection.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Extensive knowledge of all CCG programs, their delivery methods and timelines both regionally and nationally. Assesses stakeholder expectations and needs for the CCG and other departments in planning and exercises. Establishes internal and external relationships. Suggests potential improvements, changes or opportunities for program expansion.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge of all the Coast Guard programs and delivery modes and timelines regionally and nationally. Understands expectations and needs of stakeholders for the Coast Guard and other government departments (OGDs) in planning and exercises. Understands the significance of potential program efficiencies, changes, or expansion opportunities.
Administrative Knowledge Administrative Knowledge Understanding of administrative procedures and processes in one or more area of responsibility.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Understands the full administration requirements of a sector or unit and how they interrelate with one another to effect efficient transactions throughout. Knowledge of all applicable policies, standards etc., to perform duties.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of the Incident Command System (ICS) during pollution incidents. Knowledge of the relationship between the Coast Guard Safety Management System (SMS) and the ICS. Understands how to determine optimum intervention options and determining the severity, sensitivity, and impact of an incident. Understands equipment specifications and maintenance requirements.
Knowledge of Systems Approach to Training Knowledge of Systems Approach to Training Knowledge of the step by step process of analysis, design, development, implementation, and evaluation in the course of delivering training. May also be referred to as Instructional Systems Design, or ISD.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge of evaluating training results to determine whether the sessions led to required changes in behaviour for the participants. Knowledge in redefining course development, materials, and instructional methods. Understanding of briefing senior management regarding issues, trends, suggestions, and areas of improvement based on evaluation, including trends related to diversity and generational issues.
Knowledge of Specialized Fields Knowledge of Specialized Fields Knowledge of specialized fields, including concepts, theories, principles, methods, techniques, and practices. Such knowledge can be acquired through formal education, experience, specialized or on-the-job training, self-education, or a combination.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge in specialized methodologies of a field and of their underlying concepts. Extensive comprehension of the methodologies, theories, and applied principles of a specialized field.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Knowledge of program and/or project goals, participants’ roles, and the importance of management principles, such as time, cost, and quality management. Participates, with minimal supervision, in individual programs or projects. Will seek advice and guidance for more complex components of the program/project.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert in planning and organization, can effectively manage several competing requests and priorities. Influences processes and actions. Is consulted on a complex project, provides advice and suggests directions.
Procurement and Purchasing Procurement and Purchasing Ability to manage the process of selecting suppliers, establishing terms of payment, implementing strategic validation, making selections, negotiating contracts and purchasing goods.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Monitors inventory levels of materials, equipment and stock using manual or computerized inventory systems. Prepares orders to replenish materials, equipment and inventory. Maintains inventory turnover, disposes of and accounts for obsolete inventory. Enters data for production planning, replenishment/stock replenishment and inventory adjustments.
Business Analysis Business Analysis Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies and relays improvement opportunities and industry trends to the organization. Ensures a mechanism is in place to capture project risks, issues, and scope. Follows up with individuals and/or groups to clarify or complete the identified gaps and errors. Employees models to determine and communicate solution options. Makes recommendations with justifications to the appropriate decision making authority.
Support Services Support Services Provides a high standard of service to Canadian Coast Guard members and other stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Develops standards of service delivery beyond those generally accepted. Promotes innovative measures to address client service needs. Deals with stakeholders professionally while representing the Coastg Guard.
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Manages a unit. Participates on staffing boards and drafts statements of merit criteria, and, where applicable, conducts assessments. Manages unit member performance, including the development of objectives, learning plans, talent management and action plans, and dealing with disciplinary matters. Analyzes and forecasts workforce management needs and initiates required succession planning processes. Approves training requests by considering value for money.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Ensures adequate internal control systems over the Coast Guard's financial assets, investments, liabilities, revenues, and expenditures. Manages financial and accounting responsibilities for large programs or multiple business lines. Identifies additional or alternative financial resources and opportunities for funding organization-wide projects, programs, research centers and/or services, etc. Acts on audit, evaluation, and other objective financial performance information. Sets up and manages income and expenditure monitoring systems and keeps these systems under close review and makes improvements where relevant. Uses delegated authority to purchase supplies for the work group. Performs a variety of financial management practices such as: budgeting, forecasting, cost benefits, risk analysis.
Quality Assurance (QA) Quality Assurance (QA) All planned and systematic activities implemented within the quality system that can be demonstrated to provide assurance that a product or service will meet quality requirements.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Implements the CCG’s quality assurance system. Interprets a wide variety of data and makes recommendations. Makes recommendations or, when required, develops options for resolving instances of non-compliance.
Adult Teaching Adult Teaching Teaching or instructing adults in systematic and sustained self-educating activities so that they may gain new forms of knowledge, skills, attitudes, or values. This includes various forms of specific and generic instruction as required by the Canadian Coast Guard with an emphasis on the needs of adults and the results orientation of the organization.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Communicates high expectations of learners on Coast Guard employment in motivating them to meet goals. Delivers lessons in a professional, clear, and understandable way. Engages in active listening, dialogue, and questioning to facilitate and support learning.
Research and Analysis Research and Analysis Researches and analyzes qualitative and quantitative information (oral and written), such as data, policies, procedures, legislation, project/program specifications, client documents, legal documentation, databanks, and any other information sources.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Investigates and challenges existing conceptual frameworks. Examines multiple variables from distinct sources within a subject matter area and reaches conclusions and/or generates solutions. Integrates distinct broad-based qualitative or quantitative analyses. Creates/adapts conceptual frameworks for the development, application, interpretation, and evaluation of studies, methodologies, strategies, and policies for the Canadian Coast Guard.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models public service before self. Assists and advises on issues with national and/or legal implications. Champions diversity and bilingualism. Acts with transparency and fairness. Enforces the appropriate use of government assets and resources.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Thinks strategically about the range of market and business issues likely to impact the Coast Guard's ability to fulfill its mandate. Uses a sound understanding of the organization's strengths and weaknesses, its key stakeholders, and its long-term organizational strategy to leverage decisions of varying scope.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises others in dealing with ethical dilemmas, displaying sensitivity to diversity, and diverse needs in all dealings and relationships, and in maintaining fairness, consistency, and equity. Challenges current organizational behaviours and methods of operating, when and where applicable. Sets direction in terms of ethical standards and values for the organization. Draws on internal and external networks to help ensure buy-in and ownership; enhances the visibility of the Coast Guard's operations in the broader public sphere.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets standards and criteria for measuring success organizationally. Seizes opportunities and initiatives across organizational boundaries to achieve efficiencies consistent with the Coast Guard's vision. Creates an environment in which all systems and processes support high levels of efficiency. Champions the ongoing spirit of improvement and professional growth across the organization.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Conducts operations consistent with the Coast Guard Safety Management System (SMS), national and regulatory safety procedures, and policy when and where applicable. Understands the risks and manages safety and health issues when and where applicable. May participate in occupational health and safety groups and audits.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets and champions organizational directions. Recognizes the big picture and cultivates organizational vision. Prioritizes the creation of a work environment that propels teams to step up to new challenges. Seamlessly assumes next level responsibilities. Regularly exercises persuasive influence on the organization in a wide variety of tactical and strategic areas.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models organizational pride in the Coast Guard's brand and the jobs it performs. Champions the organization when working collectively with internal and external stakeholders. Promotes organizational achievements and employee engagement events nationally. Strives to hone organizational excellence through celebration and pageantry.