Current position details

POSITION DETAILS: AS-05 Crewing Analyst & Human Resources (HR) Issues Officer
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impact on relations with the public and partners regionally and/or nationally. Extensive knowledge of all CCG programs, as well as regional and national capacity and asset condition. Participates in program planning.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impacts on public and partner relations, regionally and/or nationally. Extensive knowledge of all the Coast Guard's programs and the capability and status of Coast Guard assets regionally and/or nationally. Understands program planning exercises.
Administrative Knowledge Administrative Knowledge Understanding of administrative procedures and processes in one or more area of responsibility.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Understands the full range of administration services such as expense forms, reimbursements (travel, stores, etc.) and where applicable items such as ex gratiapayments, timesheets, drafting correspondence and reports, training requests and authorizations, etc.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of the principles and working process of the Incident Command System (ICS). Knowledge of methodology for all Coast Guard incidents, emergency or contingency plans executed in environmental response, humanitarian assistance, maritime security, planned security events, Coast Guard internal incidents and major maritime incidents.
Seagoing Personnel Management Knowledge Seagoing Personnel Management Knowledge Knowledge of policies and directives on the management and administration of workforce management (HR) issues affecting seagoing personnel.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of the Canadian Coast Guard's documentation covering policies and directives related to crewing profile, rotation regulations, leave, medical fitness and training, and certification for seagoing personnel.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Knowledge of program and/or project goals, participants’ roles, and the importance of management principles, such as time, cost, and quality management. Participates, with minimal supervision, in individual programs or projects. Will seek advice and guidance for more complex components of the program/project.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Strong ability to plan and organize activities effectively. Monitors the quality and timeliness of others’ work as well as his or her own. Uses available resources and seeks assistance to clarify priorities as needed. Reports results to promote accountability.
Workforce Management (HR) for Specialists Workforce Management (HR) for Specialists Plans, organizes, controls, and evaluates the operations of workforce management and personnel units. Develops and implements policies, programs, and procedures regarding workforce planning, recruitment, training, wellness, and career development.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Identifies job vacancies and prospective recruiting requirements. Provides advice to managers related to recruitment, training, or HR systems. Interprets and applies legislation and policies related to workforce management functions. Determines eligibility to entitlements, arranges and delivers member training. Provides information or services such as employee assistance, counselling, and recognition programs, when and where applicable.
Support Services Support Services Provides a high standard of service to Canadian Coast Guard members and other stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Applies due diligence and sound judgment when responding to requests and dealing with confidential information. Quickly and effectively solves client’s problems including complaints. Serves Coast Guard clients with the understanding that service is a core principle of the organization.
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Provides basic HR-related information to colleagues, members, and others. Identifies deviations in applications of HR procedures or validates them with the competent authority. Supervises a small unit and conducts performance management input.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Consistently balances national, regional, and site specific ethical priorities. Actively promotes integrity, diversity, bilingualism, and respect through work behaviour and the workplace.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Models and promotes a culture of respect, fairness, and trust. Proficient in capitalizing on the strengths of team members. Encourages members of the team to contribute to a process, and seeks consensus. Always actively works with other teams to ensure that broader common goals are met. Builds and nurtures effective and collaborative networks and relationships with communities of practice, colleagues, and stakeholders.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Offers expertise to resolve problems. Plans ahead to address future requirements without being asked. Anticipates and responds in a proactive manner to future needs of internal or external clients or groups. Coaches, supports, and encourages others to test limits, when and where applicable. Seeks new opportunities to improve outcomes using innovative approaches to overcome obstacles and surpass performance goals.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Links members' individual development to organizational objectives and developing future leaders. Encourages innovation. Remains effective in the face of obstacles. Identifies and assesses risks in projects or decisions and produces realistic contingency plans to mitigate possible impacts. Exercises positive influence on the organization when needed.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.