Current position details

Professional Development Apprenticeship Program (PDAP)

The Marine Communications and Traffic Services (MCTS) training program is offered in 2 phases. Phase I teaches you the basics of performing the job of an officer and during Phase II you'll learn local geography and regional procedures, while applying the national standards learned in Phase I. For more information about the MCTS program click on the link below.

https://www.ccg-gcc.gc.ca/college/MCTS-training-formation-SCTM/index-eng.html

Current position details

POSITION DETAILS: AS-06 Analyst - Fleet (Head of Quality Assurance and Academic Support / Maritime Security Operations / Operations Analyst, VOC, AtoN, MCTS / Fleet Management / Exercise Planning Senior / Operations Management / Operations Data)
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impact on relations with the public and partners regionally and/or nationally. Extensive knowledge of all CCG programs, as well as regional and national capacity and asset condition. Participates in program planning.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impacts on public and partner relations, regionally and/or nationally. Extensive knowledge of all the Coast Guard's programs and the capability and status of Coast Guard assets regionally and/or nationally. Understands program planning exercises.
Administrative Knowledge Administrative Knowledge Understanding of administrative procedures and processes in one or more area of responsibility.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Understands the full range of administration services such as expense forms, reimbursements (travel, stores, etc.) and where applicable items such as ex gratiapayments, timesheets, drafting correspondence and reports, training requests and authorizations, etc.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of the Incident Command System (ICS) during pollution incidents. Knowledge of the relationship between the Coast Guard Safety Management System (SMS) and the ICS. Understands how to determine optimum intervention options and determining the severity, sensitivity, and impact of an incident. Understands equipment specifications and maintenance requirements.
Seagoing Personnel Management Knowledge Seagoing Personnel Management Knowledge Knowledge of policies and directives on the management and administration of workforce management (HR) issues affecting seagoing personnel.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of the Canadian Coast Guard's documentation covering policies and directives related to crewing profile, rotation regulations, leave, medical fitness and training, and certification for seagoing personnel.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge in supporting Fisheries and Oceans Canada's (DFO) marine security programs and conducting analyses using surveillance equipment and working with internal partners.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Extensive practical experience in leading projects and/or programs. Leads program/project support activities, taking the initiative to gather additional information, keep documentation organized, and identify process improvements when needed. Actively participates in all projects and provides advice to others who seek assistance. Able to train and advise anyone seeking guidance on basic to complex projects.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Procurement and Purchasing Procurement and Purchasing Ability to manage the process of selecting suppliers, establishing terms of payment, implementing strategic validation, making selections, negotiating contracts and purchasing goods.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Purchases general and specialized equipment, materials, land or access rights, or commercial services for use or further processing by the CCG. Assesses client needs and develops specifications for equipment, materials and supplies to be purchased. Issues calls for tenders, consults suppliers and reviews quotes. Determines or negotiates contract terms and conditions, awards contracts to suppliers or recommends contract awards. Prepares and/or manages documents to procure goods and/or services contracts, including Requests for Proposals (RFPs) and/or Requests for Quotation (RFQs).
Business Analysis Business Analysis Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Identifies and minimizes risk to ongoing Coast Guard operations. Consistently identifies technology interfaces and focuses on integration aspects of projects. Identifies and defines proposed business benefits. Ensures planning tools and techniques are applied effectively. Through analysis of options, selects the option with the greatest business benefit bearing in mind the Coast Guard objectives. Articulates the vision, objectives, and benefits of a new initiative. Identifies current areas of conflict and seeks to understand apposing points of view.
Support Services Support Services Provides a high standard of service to Canadian Coast Guard members and other stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Applies due diligence and sound judgment when responding to requests and dealing with confidential information. Quickly and effectively solves client’s problems including complaints. Serves Coast Guard clients with the understanding that service is a core principle of the organization.
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Identifies irregular workforce management practices. Seeks advice when workforce management issues arise.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Prepares and processes bills, invoices, accounts payable and receivable. Enters data into financial tracking systems according to established procedures.
Maritime Security Operations Centre (MSOC) Maritime Security Operations Centre (MSOC) Analyzes and gathers information to produce intelligence-driven products in collaboration with interdepartmental partners. Compiles data and information gathered from surveillance activities, intelligence investigations, security events, or incidents.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Cites relevant sections of acts and regulations pertaining to maritime security operations centres (MSOC) (Privacy Act, Oceans Act, etc.). Identifies memoranda of understandings (MOUs) and service level agreements (SLAs) in place. Observes and records data for analysis from various sources.
Materiel Management Materiel Management Classifies materiel according to Canadian Coast Guard and Public Services and Procurement Canada (PSPC) directives. Tracks materiel during receipt, storage, issue, and disposal.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Requests supplies based on demand. Ensures that proper receipt, identification, and inspection is carried out for all incoming materiel.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Produces and validates live exercises in order to help participants develop skills and confidence, testing logistics and physical capabilities, and providing experience of what it would be like to use a plan or procedure in real life.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models public service before self. Assists and advises on issues with national and/or legal implications. Champions diversity and bilingualism. Acts with transparency and fairness. Enforces the appropriate use of government assets and resources.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises others in dealing with ethical dilemmas, displaying sensitivity to diversity, and diverse needs in all dealings and relationships, and in maintaining fairness, consistency, and equity. Challenges current organizational behaviours and methods of operating, when and where applicable. Sets direction in terms of ethical standards and values for the organization. Draws on internal and external networks to help ensure buy-in and ownership; enhances the visibility of the Coast Guard's operations in the broader public sphere.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Offers expertise to resolve problems. Plans ahead to address future requirements without being asked. Anticipates and responds in a proactive manner to future needs of internal or external clients or groups. Coaches, supports, and encourages others to test limits, when and where applicable. Seeks new opportunities to improve outcomes using innovative approaches to overcome obstacles and surpass performance goals.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Promotes and integrates a culture of organizational safety. Develops risk analyses for responders and senior personnel regarding health and safety. Ensures required personnel are trained in first aid and safety procedures, as required. Leverages health and safety lessons learned from post-incident and post-exercise reviews in daily operations.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Links members' individual development to organizational objectives and developing future leaders. Encourages innovation. Remains effective in the face of obstacles. Identifies and assesses risks in projects or decisions and produces realistic contingency plans to mitigate possible impacts. Exercises positive influence on the organization when needed.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.