Current position details

POSITION DETAILS: PM-05 Engagement / Liaison Officer
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Arctic: The Arctic Region is inclusive of the Yukon North slope, Northwest Territories, Nunavut, Nunavik, Nunatsiavut, and Hudson and James Bay. This boundary is inclusive of Inuit Nunangat.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
CERTIFICATIONS
Incident Command System Level 200 or higher
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impact on relations with the public and partners regionally and/or nationally. Extensive knowledge of all CCG programs, as well as regional and national capacity and asset condition. Participates in program planning.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of program deliveries in a regional or national organizational setting. Understands most programs and associated assets. Knowledge of key contacts for other programs. Comprehends roles and responsibilities of client partners.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of the Incident Command System (ICS) during pollution incidents. Knowledge of the relationship between the Coast Guard Safety Management System (SMS) and the ICS. Understands how to determine optimum intervention options and determining the severity, sensitivity, and impact of an incident. Understands equipment specifications and maintenance requirements.
Acts and Regulations Knowledge Acts and Regulations Knowledge An understanding of the acts and regulations pertinent to operational programs, including their affective clauses, sources, authorities, and impacts on a given program or programs in the Canadian Coast Guard.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of all acts and regulations pertinent to a program of expertise, being able to advise appropriately, link to rules, and contribute to instructions relating to these areas.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of the development of incidents and tactical responses between and among all participants in a number of real incidents of varying size and complexity, and exercises.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Knowledge of program and/or project goals, participants’ roles, and the importance of management principles, such as time, cost, and quality management. Participates, with minimal supervision, in individual programs or projects. Will seek advice and guidance for more complex components of the program/project.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Procurement and Purchasing Procurement and Purchasing Ability to manage the process of selecting suppliers, establishing terms of payment, implementing strategic validation, making selections, negotiating contracts and purchasing goods.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Monitors inventory levels of materials, equipment and stock using manual or computerized inventory systems. Prepares orders to replenish materials, equipment and inventory. Maintains inventory turnover, disposes of and accounts for obsolete inventory. Enters data for production planning, replenishment/stock replenishment and inventory adjustments.
Business Analysis Business Analysis Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Identifies and minimizes risk to ongoing Coast Guard operations. Consistently identifies technology interfaces and focuses on integration aspects of projects. Identifies and defines proposed business benefits. Ensures planning tools and techniques are applied effectively. Through analysis of options, selects the option with the greatest business benefit bearing in mind the Coast Guard objectives. Articulates the vision, objectives, and benefits of a new initiative. Identifies current areas of conflict and seeks to understand apposing points of view.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Articulates the processes by which financial resources are identified, obtained, allocated, managed and accounted for. Makes sound financial decisions after having analyzed their impact on the organization and operations within the scope of fiscal responsibilities. Monitors the use of Coast Guard financial resources and budgets by employees, suppliers, partners or others. Complies with legislation, policies and practices applicable to the appropriate and effective use of financial resources. Takes a significant role in preparing budgets and forecasts for projects and initiatives.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Participates in and validates discussion-based exercises in talking through plan finalization.
Problem Solving Problem Solving Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Recognizes and identifies a problem based on a clear set of factors. Able to identify, with some assistance, optimal solutions based on weighing the advantages and disadvantages of alternative approaches.
Indigenous Negotiation Indigenous Negotiation Consults and negotiates with disparate Indigenous bands to articulate sound and consistent strategic approaches that satify and align with the priorities of Governement of Canada and the bands.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Participates in relationship building exercises. Researches community interests, Government of Canada policies on Indigenous relations. Records inputs. Maintains open communication lines with the bands. Provides recommendation on strategic approaches. Liaises with Canadian Coast Guard programs.
Organizational Communications Organizational Communications Encompasses written, oral, visual, and digital communication (including within a workplace context). Focuses on the study of information and the ways it is created, managed, distributed, and consumed within the CCG.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Knowledge of project management methodologies in a communications context. Provides strategic communications advice to management/senior officials. Develops and implements marketing and/or advertising plans, storyboards, and videos. Evaluates communications plans and develops associated communications products. Coordinates and/or works within inter-governmental or multi-departmental communications initiatives, projects, or strategies. Meets and works with subject matter and methodology experts while executing segmentation and audience analysis. Leads meetings and works with clients or stakeholders.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Consistently balances national, regional, and site specific ethical priorities. Actively promotes integrity, diversity, bilingualism, and respect through work behaviour and the workplace.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Models and promotes a culture of respect, fairness, and trust. Proficient in capitalizing on the strengths of team members. Encourages members of the team to contribute to a process, and seeks consensus. Always actively works with other teams to ensure that broader common goals are met. Builds and nurtures effective and collaborative networks and relationships with communities of practice, colleagues, and stakeholders.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Offers expertise to resolve problems. Plans ahead to address future requirements without being asked. Anticipates and responds in a proactive manner to future needs of internal or external clients or groups. Coaches, supports, and encourages others to test limits, when and where applicable. Seeks new opportunities to improve outcomes using innovative approaches to overcome obstacles and surpass performance goals.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Evaluates environment and adapts work to maintain safety. Ensures safety training is up to date. Uses appropriate personal protective equipment (PPE) when and where applicable. Applies proper safety procedures.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Links members' individual development to organizational objectives and developing future leaders. Encourages innovation. Remains effective in the face of obstacles. Identifies and assesses risks in projects or decisions and produces realistic contingency plans to mitigate possible impacts. Exercises positive influence on the organization when needed.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.