Arctic: The Arctic Region is inclusive of the Yukon North slope, Northwest Territories, Nunavut, Nunavik, Nunatsiavut, and Hudson and James Bay. This boundary is inclusive of Inuit Nunangat.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
CCG College: The Canadian Coast Guard College is a national maritime training facility located on Cape Breton Island, Nova Scotia. It delivers programs in French and English to support the College’s mission and mandate in marine safety, security and environmental protection.
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.
Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently)
Good understanding of programs within a regional or national organizational framework. Understands most programs and associated assets. Identifies contacts for other programs. Understands partners’ roles and responsibilities.
Close
Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).
Practical knowledge of program deliveries in a regional or national organizational setting. Understands most programs and associated assets. Knowledge of key contacts for other programs. Comprehends roles and responsibilities of client partners.
Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.
Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill)
Extensive practical experience in leading projects and/or programs. Leads program/project support activities, taking the initiative to gather additional information, keep documentation organized, and identify process improvements when needed. Actively participates in all projects and provides advice to others who seek assistance. Able to train and advise anyone seeking guidance on basic to complex projects.
Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.
Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.
Identifies and minimizes risk to ongoing Coast Guard operations. Consistently identifies technology interfaces and focuses on integration aspects of projects. Identifies and defines proposed business benefits. Ensures planning tools and techniques are applied effectively. Through analysis of options, selects the option with the greatest business benefit bearing in mind the Coast Guard objectives. Articulates the vision, objectives, and benefits of a new initiative. Identifies current areas of conflict and seeks to understand apposing points of view.
Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.
Addresses standard workforce management issues within areas of responsibility (AOR). Supervises or manages staff (operational or administrative). Provides performance feedback. Aligns workforce management practices to audit results and findings, when and where applicable. Provides on-the-job training and makes training and development recommendations. Participates on staffing boards and provides input into statements of merit criteria, when and where required.
Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.
Experienced in finding workable solutions to increasingly complex and multi-dimensional problems by either intuition or systematic approach. Generates and assesses alternative solutions and develops standards to evaluate different intended results offered by alternatives. Provides training and advises on best practices. Conducts monitoring and testing of solutions after implementation.
Inspects, evaluates, standardizes, and plans inspections and evaluations of skilled ship construction activities.
Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used)
Writes standards, specifications, procedures, or manuals related to inspection and evaluation of shipbuilding activities. Liaises with shipbuilding representatives on enforcing inspection items, defects, and deficiencies and offers recommendations for improvement. Plans, develops, and conducts training in these activities.
Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.
Consistently balances national, regional, and site specific ethical priorities. Actively promotes integrity, diversity, bilingualism, and respect through work behaviour and the workplace.
Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.
Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.
Models and promotes a culture of respect, fairness, and trust. Proficient in capitalizing on the strengths of team members. Encourages members of the team to contribute to a process, and seeks consensus. Always actively works with other teams to ensure that broader common goals are met. Builds and nurtures effective and collaborative networks and relationships with communities of practice, colleagues, and stakeholders.
Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.
Offers expertise to resolve problems. Plans ahead to address future requirements without being asked. Anticipates and responds in a proactive manner to future needs of internal or external clients or groups. Coaches, supports, and encourages others to test limits, when and where applicable. Seeks new opportunities to improve outcomes using innovative approaches to overcome obstacles and surpass performance goals.
Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.
Promotes and integrates a culture of organizational safety. Develops risk analyses for responders and senior personnel regarding health and safety. Ensures required personnel are trained in first aid and safety procedures, as required. Leverages health and safety lessons learned from post-incident and post-exercise reviews in daily operations.
Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.
Demonstrates interest in team members' success and well-being by listening and actively viewing situations through others' perspectives. Identifies strengths, leverages them, and persuades others for the benefit of the Coast Guard. Routinely teaches and guides work, based on operational knowledge through direct and indirect means. Seeks solutions by charting opinions and options.
The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.
Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.
