Arctic: The Arctic Region is inclusive of the Yukon North slope, Northwest Territories, Nunavut, Nunavik, Nunatsiavut, and Hudson and James Bay. This boundary is inclusive of Inuit Nunangat.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
CCG College: The Canadian Coast Guard College is a national maritime training facility located on Cape Breton Island, Nova Scotia. It delivers programs in French and English to support the College’s mission and mandate in marine safety, security and environmental protection.
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.
Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently)
Good understanding of programs within a regional or national organizational framework. Understands most programs and associated assets. Identifies contacts for other programs. Understands partners’ roles and responsibilities.
Close
Provides a high standard of service to Canadian Coast Guard members and other stakeholders.
Novice (A level of experience has been obtained; may need help when performing a task/skill)
Establishes and maintains electronic and paper filing systems so that information can be readily retrieved. Actively promotes services to existing and potential clients. Anticipates potential problems and initiates ways of improving standards. Complies with existing quality standards, procedures, guidelines, and service agreements. Asks questions in order to clarify the needs and requirements associated with initial client requests.
Performs general labourer duties, building, vessel and grounds maintenance tasks, and transports materials and equipment.
Completes and documents work and/or inspection/test orders. Makes recommendations and determines potential work time for planned equipment moves and maintenance. Operates precision power hand tools, and cleans, maintains, and stores equipment after use.
Drives or controls construction equipment including bulldozers, forklifts, back hoes, dump trucks, cargo trucks, and hydraulic truck cranes. Operated to assist in the construction of structures including bridges, roads, and buildings, vessels and Coast Guard structures, equipment, or facilities.
Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used)
Reads pamphlets explaining regulations and codes, bulletins from unions, employers or other regulatory bodies, and memos or work orders with information on the nature of the work to be performed. Reads or marks stakes with station numbers and slope ratios, mark off caution areas on maps, and make sketches or drawings. Consults surveyor charts and blueprints. Stays up to date with regulations, health and safety procedures and new technology. Advise and guide management in best practices, approaches, and strategies to resolve issues or define programs. Train staff to perform essential functions of the position and adhere to internal practices that have been established by self for the benefit of the shop or the Canadian Coast Guard.
Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.
Uses government assets responsibly. Discusses ethical concerns with their supervisor or colleagues and, when necessary, seeks and follows appropriate disclosure procedures.
Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.
Researches available options to recommend a solution. Understands the Coast Guard's operational and organizational goals and strategies, and aligns activities towards the vision and strategic imperatives.
Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.
Solicits opinions and viewpoints of team members. Cultivates personal bonds with colleagues in order to enhance performance throughout the organization. Discusses issues and exchanges information with partners to identify areas of mutual interest and benefit. Draws on other groups to facilitate project execution or persuade others. Manages personal work-life balance and respects the work-life balance of others.
Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.
Responds to issues and/or brings concerns forward rather than waiting for them to be reported by someone else. Looks for new opportunities and seizes them when they arise. Plans for contingencies to deal with unexpected events. Structures work in order to achieve required results.
Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.
Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill)
Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.
Adapts to change to help the team evolve in conjunction with the Coast Guard's evolving concerns. Seizes opportunities to increase skills and knowledge about operations, members, and stakeholders, when and where applicable.
The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.
Expresses pride in the humanitarian and environmental nature of the Coast Guard's mission. Participates in organizational engagement activities. Wears the uniform proudly.
