Current position details

Professional Development Apprenticeship Program (PDAP)

The Marine Communications and Traffic Services (MCTS) training program is offered in 2 phases. Phase I teaches you the basics of performing the job of an officer and during Phase II you'll learn local geography and regional procedures, while applying the national standards learned in Phase I. For more information about the MCTS program click on the link below.

https://www.ccg-gcc.gc.ca/college/MCTS-training-formation-SCTM/index-eng.html

Current position details

POSITION DETAILS: GT-08 National Manager, Marine Communications and Traffic System (MCTS)
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
CERTIFICATIONS
No Certifications
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Extensive knowledge of all CCG programs, their delivery methods and timelines both regionally and nationally. Assesses stakeholder expectations and needs for the CCG and other departments in planning and exercises. Establishes internal and external relationships. Suggests potential improvements, changes or opportunities for program expansion.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impacts on public and partner relations, regionally and/or nationally. Extensive knowledge of all the Coast Guard's programs and the capability and status of Coast Guard assets regionally and/or nationally. Understands program planning exercises.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of the management of an Incident Command System (ICS) command and control structure. Knowledge of interoperability with other organizations such as regional, federal, provincial, territorial, and international partners, and response organizations. Understands and applies life cycle management of equipment. Understands national exercise program (NEP) principles.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range of the maritime security operations centres (MSOC), its exercises, and its surveillance and analyses with internal partners.
Marine Domain Awareness Knowledge Marine Domain Awareness Knowledge Having true and timely information about everything on, under, related to, adjacent to, or bordering a sea, ocean, or other navigable waterway. This includes all related activities, infrastructure, shipping, vessels, cartography, and natural phenomena. For marine security, it includes being aware of anything in the marine domain that could threaten Canada's national security.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Excellent knowledge of regional and/or national coastal factors including those likely to impact the coast, threats from offshore, natural disasters and their impacts, vessel traffic management, operations of other government vessels, detailed cartography, meteorology, hydrogeology, and oceanography.
Acts and Regulations Knowledge Acts and Regulations Knowledge An understanding of the acts and regulations pertinent to operational programs, including their affective clauses, sources, authorities, and impacts on a given program or programs in the Canadian Coast Guard.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert knowledge in acts and regulations relating to several programs. Participates in joint sessions, and advises with internal and external stakeholders on how acts and regulations pertain to and relate among and between programs, industry, and the public.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of all elements of the Search and Rescue (SAR) system, the tactical responses by all the participants, strategic elements in long term searches and search planning, and instructing others in SAR systems roles and responsibilities.
Operations Knowledge Operations Knowledge Knowledge of systems for proper scheduling and tracking of ships' activities to ensure of the best use of the available resources for regular program delivery, as well as during emergency situations.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of operational capabilities and adaptive processes. Understands how an approaches or procedure should work and how changes in conditions, operations, and the environment will affect outcomes. Knowledge of best practices and processes for asset use and performance recommendations. Understands operational interoperabilities with internal and external stakeholders (including international).
Environmental Response (ER) Knowledge Environmental Response (ER) Knowledge Knowledge of the ER program mandate, roles, and responsibilities. Knowledge of ER operations, priorities, issues, stakeholders, policies, practices, and procedures. Knowledge of capabilities, duties, and technical skills of the ER team. Knowledge of marine clients and partners as they relate to the ER program.	2 Position Level: 2 Novice (A level of experience has been obtained; may need help when performing a task/skill) Limited knowledge of the Environmental Response (ER) program's resources such as, spill equipment, maintenance, storage; clean up gear; and containment boom operation.
Icebreaking (IB) Knowledge Icebreaking (IB) Knowledge Knowledge of procedures and processes involved in icebreaking operations coordination. Knowledge of area of responsibility (AOR) characteristics. Knowledge of operational electronics programs related to the IB program (Icebreaking Operations Data Information System [IODIS], Vessel Traffic Management Information System [INNAV], and Google Earth). Knowledge of the various standard operating procedures (SOPs) and standing operational guidelines.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of navigation, ship construction, and ship handling principles as they relate to navigation in ice infested waters. Knowledge of reporting (such as the Icebreaking Operations Data Information System [IODIS]) and mapping (such as Information System on Marine Navigation [INNAV] and Exact Earth) systems and other related software in daily operations. Understands oceanographic processes: waves, currents, and shoreline dynamics as they relate to ice. Understands navigation protocols, such as course plotting, in order to evaluate the safety of an ice route.
Aids to Navigation (AtoN) Knowledge Aids to Navigation (AtoN) Knowledge Knowledge of the Canadian Coast Guard's navigational aid network, their locations, operation, and maintenance, which includes a range of lights, lighthouses, buoys, beacons, and differential global positioning systems (DGPS). Knowledge of waterways management (WM) which includes a knowledge of the types, locations, and monitoring of the available water depths (Avadepth) program and river structures, when and where applicable.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range and type of all aids regionally and/or nationally, planning, and training functions in support of design review and scheduling maintenance with fleet partners.
Vessel of Concern Knowledge Vessel of Concern Knowledge An understanding of the Oceans Protection Plan mandate concerning the management of wrecked and abandoned vessels, inclusive of the plan aimed to protect Canada's marine environment.	1 Position Level: 1 Fundamental Awareness (Common knowledge or an understanding of basic techniques and concepts) Basic knowledge of the Vessels of Concern Program area and how it is a part of the Oceans Protection Plan (OPP) mandate, based on training.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Project/Program Management Project/Program Management Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Responsible for program and/or project delivery, directs teams to complete activities to current policies and practices. Interfaces with internal and external program/project clients, providing accurate information and managing the consultation.
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Procurement and Purchasing Procurement and Purchasing Ability to manage the process of selecting suppliers, establishing terms of payment, implementing strategic validation, making selections, negotiating contracts and purchasing goods.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Purchases general and specialized equipment, materials, land or access rights, or commercial services for use or further processing by the CCG. Assesses client needs and develops specifications for equipment, materials and supplies to be purchased. Issues calls for tenders, consults suppliers and reviews quotes. Determines or negotiates contract terms and conditions, awards contracts to suppliers or recommends contract awards. Prepares and/or manages documents to procure goods and/or services contracts, including Requests for Proposals (RFPs) and/or Requests for Quotation (RFQs).
Workforce Management (HR) for Supervisors/Managers Workforce Management (HR) for Supervisors/Managers Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Manages a unit. Participates on staffing boards and drafts statements of merit criteria, and, where applicable, conducts assessments. Manages unit member performance, including the development of objectives, learning plans, talent management and action plans, and dealing with disciplinary matters. Analyzes and forecasts workforce management needs and initiates required succession planning processes. Approves training requests by considering value for money.
Financial Management for Supervisors/Managers Financial Management for Supervisors/Managers Applies the rules, policies, regulations, and procedures of the Financial Administration Act as they apply to the Canadian Coast Guard as well as the organization's financial assets and management procedures (including related procurement rules) such as: financial authority level and approval process, financial accounting procedures, public accountability, budgeting, projecting, monitoring, reporting, financial auditing, etc.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Ensures adequate internal control systems over the Coast Guard's financial assets, investments, liabilities, revenues, and expenditures. Manages financial and accounting responsibilities for large programs or multiple business lines. Identifies additional or alternative financial resources and opportunities for funding organization-wide projects, programs, research centers and/or services, etc. Acts on audit, evaluation, and other objective financial performance information. Sets up and manages income and expenditure monitoring systems and keeps these systems under close review and makes improvements where relevant. Uses delegated authority to purchase supplies for the work group. Performs a variety of financial management practices such as: budgeting, forecasting, cost benefits, risk analysis.
Exercise Planning Exercise Planning Plans and develops exercises (simulations of an emergency situation), which includes validating exercise plans, developing member skills, testing them during exercises, and testing established procedures. It includes a visual overview of the exercise, tracks related hours/cost of exercise, assigns responsibilities and logistical tasks.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Proposes, develops, trials, and validates all types of exercises, including discussion-based, table top, and live. Uses hotwash and lesson learned functions to propose changes and new exercises. Consults on developing testing exercises and training others.
Problem Solving Problem Solving Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experienced in finding workable solutions to increasingly complex and multi-dimensional problems by either intuition or systematic approach. Generates and assesses alternative solutions and develops standards to evaluate different intended results offered by alternatives. Provides training and advises on best practices. Conducts monitoring and testing of solutions after implementation.
Operation Centre Management Operation Centre Management Monitors and operates systems to schedule and track ships' activities to ensure the best use of available resources for regular program delivery, including emergency situations.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Plans, deploys, and tracks resources utilizing the operation center equipment. Collects and analyses data including fisheries violations, courtesy exams, the distance covered and fuel consumed during a patrol, as well as a detailed electronic report on the actual amount of time spent in support of each program. Participates in reviewing, updating, and conducting analysis, preparation and development of operational plans, exercises and standard operating procedures and prepares recommendations to the superintendent and delegates for improving performance, ensuring compliance and meeting new operational requirements. Collects and analyzes data to create and disseminate reports at the regional and national levels.
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models public service before self. Assists and advises on issues with national and/or legal implications. Champions diversity and bilingualism. Acts with transparency and fairness. Enforces the appropriate use of government assets and resources.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Thinks strategically about the range of market and business issues likely to impact the Coast Guard's ability to fulfill its mandate. Uses a sound understanding of the organization's strengths and weaknesses, its key stakeholders, and its long-term organizational strategy to leverage decisions of varying scope.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises others in dealing with ethical dilemmas, displaying sensitivity to diversity, and diverse needs in all dealings and relationships, and in maintaining fairness, consistency, and equity. Challenges current organizational behaviours and methods of operating, when and where applicable. Sets direction in terms of ethical standards and values for the organization. Draws on internal and external networks to help ensure buy-in and ownership; enhances the visibility of the Coast Guard's operations in the broader public sphere.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets standards and criteria for measuring success organizationally. Seizes opportunities and initiatives across organizational boundaries to achieve efficiencies consistent with the Coast Guard's vision. Creates an environment in which all systems and processes support high levels of efficiency. Champions the ongoing spirit of improvement and professional growth across the organization.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets and champions organizational directions. Recognizes the big picture and cultivates organizational vision. Prioritizes the creation of a work environment that propels teams to step up to new challenges. Seamlessly assumes next level responsibilities. Regularly exercises persuasive influence on the organization in a wide variety of tactical and strategic areas.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Models organizational pride in the Coast Guard's brand and the jobs it performs. Champions the organization when working collectively with internal and external stakeholders. Promotes organizational achievements and employee engagement events nationally. Strives to hone organizational excellence through celebration and pageantry.