Arctic: The Arctic Region is inclusive of the Yukon North slope, Northwest Territories, Nunavut, Nunavik, Nunatsiavut, and Hudson and James Bay. This boundary is inclusive of Inuit Nunangat.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
CCG College: The Canadian Coast Guard College is a national maritime training facility located on Cape Breton Island, Nova Scotia. It delivers programs in French and English to support the College’s mission and mandate in marine safety, security and environmental protection.
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.
Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently)
Good understanding of programs within a regional or national organizational framework. Understands most programs and associated assets. Identifies contacts for other programs. Understands partners’ roles and responsibilities.
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Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).
Practical knowledge of program deliveries in a regional or national organizational setting. Understands most programs and associated assets. Knowledge of key contacts for other programs. Comprehends roles and responsibilities of client partners.
Program management is the management of a program or part of a programme and/or a series of projects, involving in-depth and extensive knowledge of areas such as procedures, operations, policies and other departments, agencies or the private sector, as well as specialized technical knowledge of programs. Project management involves effectively integrating and/or participating in all aspects of a finished project, ensuring that work progresses towards the achievement of goals and objectives.
Knowledge of program and/or project goals, participants’ roles, and the importance of management principles, such as time, cost, and quality management. Participates, with minimal supervision, in individual programs or projects. Will seek advice and guidance for more complex components of the program/project.
Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.
Strong ability to plan and organize activities effectively. Monitors the quality and timeliness of others’ work as well as his or her own. Uses available resources and seeks assistance to clarify priorities as needed. Reports results to promote accountability.
Establishes and enables processes in an organizational context, by defining needs and recommending solutions that deliver value to Canadian Coast Guard stakeholders.
Novice (A level of experience has been obtained; may need help when performing a task/skill)
Identifies key project milestones and defines project scope. Derives project estimates and quantifies uncertainty. Stores, references, and locates information in an efficient manner appropriate to the role. Validates, refines, and optimizes solution option models. Communicates difficult issues concisely and effectively to supervisors. Identifies potential areas of conflict and works to aasync Task their occurrence or their impact.
Manages unit or units workforce planning, recruitment, organizational design, classification issues, training and development, employment equity, official languages issues, performance management/labour relations, compensation issues, and rewards/recognition items.
Provides basic HR-related information to colleagues, members, and others. Identifies deviations in applications of HR procedures or validates them with the competent authority. Supervises a small unit and conducts performance management input.
Defining a problem, determining the cause of the problem, identifying alternative solutions, prioritizing and selecting them to find a solution, and implementing a solution.
Experienced in identifying, defining, solving and prioritizing standard problems without causing other unanticipated problems. Identifies root causes, sets goals and identifies constraints. Conducts impact analysis and identifies possible consequences of actions/decisions.
Inspects, evaluates, standardizes, and plans inspections and evaluations of skilled ship construction activities.
Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill)
Inspects and evaluates quality assurance systems, processes, equipment, products, materials, and associated components including electronic equipment used in shipbuilding trade measurement. Recommends enforcement of statutes, regulations, standards, specifications, or quality assurance policies, procedures and techniques. Investigates accidents, defects, and/or disputes.
Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.
Works in a manner that reflects a commitment to public service excellence. Assists peers respectfully when dealing with ethical concerns. Recognizes the importance of diversity, and bilingualism. Is well versed in the Government of Canada's Values and Ethics Code. Demonstrates respect for government property and policies.
Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.
Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.
Effectively promotes a respectful and positive work environment. Recognizes diverse needs and perspectives (e.g. language differences, cultural differences, disabilities, and personal family circumstances). Recognizes individuals' achievements, knowledge, and capabilities. Monitors the work environment, successfully identifies underlying issues that impact negatively on people, and takes appropriate action, when and where applicable. Seeks and influences new relationships outside own unit and identifies new collaborative partnerships that better position of the Coast Guard's programs and services. Identifies and creates opportunities to partner through networking and participating in cross-functional, multi-stakeholder groups.
Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.
Considers ideas from a variety of sources in order to solve problems. Remains flexible to find alternate ways around obstacles/barriers to achieve goals. Takes calculated risks to achieve goals/outcomes. Perseveres in seeking solutions despite obstacles. Regularly evaluate and challenges work processes. Establishes effective organizational methods for assigning, managing, and tracking work, when and where applicable. Solicits and/or provides information that could affect the planning, programs, and decision-making for the Canadian Coast Guard.
Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.
Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.
Adapts to change to help the team evolve in conjunction with the Coast Guard's evolving concerns. Seizes opportunities to increase skills and knowledge about operations, members, and stakeholders, when and where applicable.
The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.
Expresses pride in the Coast Guard's regional and/or national achievements. Incorporates and models the Coast Guard's ambitious vision and motto in daily practice and supports it within units. Articulates the Coast Guard's vision when providing advice or instructions internally.
