Current position details

POSITION DETAILS: GT-05 Regional Operations Centre (ROC) Officer
DESCRIPTION
Stand operations watches in an ROC. Coordinate operational assets (incl. helicopters), messages, tracking, and tasking in a coastal operations net
RATES OF PAY: To review rates of pay for all classifications listed in the Career Competency Tool (CCT), visit the website of the Treasury Board of Canada Secretariat .
REGIONS (click here to view the Canadian Coast Guard regions map)
Atlantic: The Atlantic Region consists of New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland and Labrador, minus the Nunatsiavut region in Labrador.
Western: The Western Region consists of British Columbia, Alberta, Saskatchewan, Manitoba and Yukon, minus the Yukon slope.
National Headquarters: The Canadian Coast Guard (CCG) National Headquarters is located in Ottawa, Ontario.
Central: The Central Region consists of Ontario and Quebec, minus the Nunavik region in northern Quebec.
CERTIFICATIONS
Restricted Operator Certificate-Maritime Commercial (ROC-MC)
General Operators Certificate (GOC)
KNOWLEDGE ELEMENTS: Knowledge elements are practical or theoretical understanding of a subject. It is the information you need (from past experience or education) to succeed in the position.	LEVEL
Organizational Knowledge Organizational Knowledge Knowledge of the Canadian Coast Guard organization, its partners, and relationships with the Department of Fisheries and Oceans (DFO) and other internal and external stakeholders.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impact on relations with the public and partners regionally and/or nationally. Extensive knowledge of all CCG programs, as well as regional and national capacity and asset condition. Participates in program planning.
Program Knowledge and Application Program Knowledge and Application Knowledge of the programs the Canadian Coast Guard manages and supports. Understands the services and delivery of program mandates: Search and Rescue (SAR), Icebreaking (IB), Aids to Navigation (AtoN), Environmental Response (ER), Conservation and Protection (DFO C&P), Oceanography (DFO Science) and Fisheries Research (DFO Science).	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of programs and their impacts on public and partner relations, regionally and/or nationally. Extensive knowledge of all the Coast Guard's programs and the capability and status of Coast Guard assets regionally and/or nationally. Understands program planning exercises.
Incident Command System (ICS) Knowledge Incident Command System (ICS) Knowledge Knowledge of the Incident Command System (ICS), its functions, role, and reporting structures. Knowledge of procedures and processes involved in an emergency response.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of the management of an Incident Command System (ICS) command and control structure. Knowledge of interoperability with other organizations such as regional, federal, provincial, territorial, and international partners, and response organizations. Understands and applies life cycle management of equipment. Understands national exercise program (NEP) principles.
Seagoing Personnel Management Knowledge Seagoing Personnel Management Knowledge Knowledge of policies and directives on the management and administration of workforce management (HR) issues affecting seagoing personnel.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of the regional/national approaches in the application of any required policies and regulations related to operational personnel management. Understands new concepts and processes to improve recruitment, retention, and sustainment of the Coast Guard's seagoing personnel and its management.
Maritime Security (MSOC) Knowledge Maritime Security (MSOC) Knowledge Knowledge of the coastal marine domain factors such as meteorology, shipping patterns, and security resources. Knowledge of the coastal security nets, its players, authorities, and roles. Knowledge of agency interoperabilities.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge in the full range of the maritime security operations centres (MSOC), its exercises, and its surveillance and analyses with internal partners.
Marine Domain Awareness Knowledge Marine Domain Awareness Knowledge Having true and timely information about everything on, under, related to, adjacent to, or bordering a sea, ocean, or other navigable waterway. This includes all related activities, infrastructure, shipping, vessels, cartography, and natural phenomena. For marine security, it includes being aware of anything in the marine domain that could threaten Canada's national security.	3 Position Level: 3 Intermediate (Able to successfully complete the necessary tasks in this competency. Some assistance may still be needed but can usually perform the task independently) Practical knowledge of a range of coastal domain factors including local weather predictability, vessel traffic avoidance in a given charted area, and local tides and currents.
Acts and Regulations Knowledge Acts and Regulations Knowledge An understanding of the acts and regulations pertinent to operational programs, including their affective clauses, sources, authorities, and impacts on a given program or programs in the Canadian Coast Guard.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge in the acts and regulations pertinent to a program as well as its impacts on and relationships with other programs. Participates in the clarification and creation of rules based in acts and regulations. Instructs in the subject, when and where applicable.
Search and Rescue (SAR) Knowledge Search and Rescue (SAR) Knowledge Knowledge of the coastal and national search and rescue safety nets, the authorities, stakeholders, roles and relationships, and how they all work together in incidents and scenarios. This includes Canadian Coast Guard assets at sea and ashore (Marine Communications and Traffic Services [MCTS], the Regional Operations Centre [ROC], the Joint Rescue Co-ordination Centre [JRCC]), the Canadian Coast Guard Auxiliary, other government departments (Transport Canada, Royal Canadian Mounted Police, Department of National Defence), industry, and the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of all elements of the Search and Rescue (SAR) system, the tactical responses by all the participants, strategic elements in long term searches and search planning, and instructing others in SAR systems roles and responsibilities.
Operations Knowledge Operations Knowledge Knowledge of systems for proper scheduling and tracking of units' activities to ensure of the best use of the available resources for regular program delivery, as well as during emergency situations.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge of operational capabilities and adaptive processes. Understands how an approaches or procedure should work and how changes in conditions, operations, and the environment will affect outcomes. Knowledge of best practices and processes for asset use and performance recommendations. Understands operational interoperabilities with internal and external stakeholders (including international).
Environmental Response (ER) Knowledge Environmental Response (ER) Knowledge Knowledge of the ER program mandate, roles, and responsibilities. Knowledge of ER operations, priorities, issues, stakeholders, policies, practices, and procedures. Knowledge of capabilities, duties, and technical skills of the ER team. Knowledge of marine clients and partners as they relate to the ER program.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Extensive knowledge of capability and status of Coast Guard assets. Advanced knowledge of international intervention agencies (such as the United States Coast Guard and the Environmental Protection Agency of United States) roles and the state of preparation of the adjacent and circumpolar countries. Knowledge of the enforcement of pollution prevention plans between vessel operators and governments. Knowledge of roles and mandates of key stakeholders in the provincial, municipal and private communities. Knowledge of national and international regulations concerning environmental protection.
Icebreaking (IB) Knowledge Icebreaking (IB) Knowledge Knowledge of procedures and processes involved in icebreaking operations coordination. Knowledge of area of responsibility (AOR) characteristics. Knowledge of operational electronics programs related to the IB program (Icebreaking Operations Data Information System [IODIS], Vessel Traffic Management Information System [INNAV], and Google Earth). Knowledge of the various standard operating procedures (SOPs) and standing operational guidelines.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Expert program knowledge in implementing new possibilities/capabilities to improve the existing systems and practices. Knowledge of creating program procedures.
Sensory Equipment Knowledge Sensory Equipment Knowledge Knowledge of operational equipment and surveillance circuits available in the Canadian Coast Guard such as radars, radios, satellite gear, cameras, tracking systems, search systems, plotters, etc.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Advanced knowledge in the use of various types of operational equipment and surveillance gear in an operations center and instructing others in its use.
Aids to Navigation (AtoN) Knowledge Aids to Navigation (AtoN) Knowledge Knowledge of the Canadian Coast Guard's navigational aid network, their locations, operation, and maintenance, which includes a range of lights, lighthouses, buoys, beacons, and differential global positioning systems (DGPS). Knowledge of waterways management (WM) which includes a knowledge of the types, locations, and monitoring of the available water depths (Avadepth) program and river structures, when and where applicable.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Excellent knowledge and awareness of all facets of the program and its relations internally and externally. Routinely provides insights to managers and stakeholders in advisory groups and with the media, First Nations, other government departments, industry, and the military.
TECHNICAL ELEMENTS: Technical elements describe abilities to apply knowledge to efficiently perform the job.	LEVEL
Planning and Priority Setting Planning and Priority Setting Logically integrates various ideas, intentions and information to define goals, objectives, schedules, action plans and effective solutions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Experience in effectively planning and organizing activities for a department or unit. Sets goals and objectives and realistically anticipates obstacles. Determines priorities and allocates resources effectively. Effectively manages time to meet schedules and deadlines. Willingness to help others and give advice if asked.
Aids to Navigation (AtoN) Aids to Navigation (AtoN) Delivers the AtoN program’s provision of visual and aural aids to navigation, electronic positioning systems such as the differential global positioning system (DGPS), and navigation safety information. These services involve, among others, analyzing, planning, and coordinating functions.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Manages the entire range of Aids to Navigation (AtoN) program activities. Identifies, analyzes, and prioritizes risks related to aids to navigation for the management of notices to shipping (NOTSHIP), aids requests, failures, replacement, and maintenance according to life cycles, in co-operation with Canadian Coast Guard's Integrated Technical Services (ITS) and Fleet partners. Provides inputs and recommendations into levels of service and operational requirements and updates to data systems. Assesses navigational risks.
Environmental Response (ER) Environmental Response (ER) Manages a marine pollution response, from assessment to cost recovery. Apply legislative power properly. Understands, choose and applies properly the different CCG roles in an ER incident. Conducts overall and on-water response to a marine pollutant. Establishes and/or use a command structure appropriate to the incident. Uses the formal processes within the command structure. Compiles and assesses information gathered from a variety of sources.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Applies the PRO powers, acts as OSC, and provides advice and guidance to polluter as FMO in high complexity situations. Assesses strategies and tactics and ensures regulatory compliance. Establishes Unified Command when in the best interest of the response effectiveness. Acts as IC during a high-complexity incident. Integrates legal, territorial, media, public and organizational expectations in planning process. Evaluates players’ expectations and integrates relevant stakeholders in command structure. Makes recommendations to improve the ICS philosophy and structure to National headquarters. Sets strategies and goals. Provides relevant advice and input for national and international planning. Maintains and coordinates sector and regional plans. Ensures that identified improvements to plans are implemented. Manages overall exercise program and provides input to national exercise planning team.
Operation Centre Management Operation Centre Management Monitors and operates systems to schedule and track ships' activities to ensure the best use of available resources for regular program delivery, including emergency situations.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Plans, develops, and implements the operational plans of all regional resources on a 24/7 basis. Provides technical and operational analysis, advice and briefings to regional management and commanding officers. Assists in finding solutions to complex and diversified technical and operational problems. Receives reports of marine incidents and initiates and supports incident response, activating alert networks, and coordinating with other emergency response agencies, including applying the Incident Command System (ICS).
BEHAVIOURAL ELEMENTS: Behaviour elements are the behaviours or attitudes needed for any job with the Canadian Coast Guard. We identified 7 and included a level of competency required for each job.	LEVEL
Demonstrating Integrity and Respect Demonstrating Integrity and Respect Honours commitments and consistently strives to act in the public interest by ensuring that public trust and the law are not violated, while avoiding conflicts of interest and maintaining political and interpersonal neutrality.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Consistently balances national, regional, and site specific ethical priorities. Actively promotes integrity, diversity, bilingualism, and respect through work behaviour and the workplace.
Thinking Things Through Thinking Things Through Plans and adjusts work based on a thorough understanding of the Canadian Coast Guard's priorities. Obtains relevant information, considers all facts, and exercises sound judgement to formulate an opinion and/or make a decision. Analyzes situations and seeks feedback to learn from mistakes.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Identifies several potential causes of events or multiple-part consequences. Analyzes complex, evolving circumstances and takes corrective action to avoid resource constraints and meet deadlines. Compares and contrasts evidence and information from various sources in a comprehensive and time sensitive manner. Understands program interdependencies and the need to integrate activities across functions/areas related to project planning, program implementation, and evaluation. Creates strategic alignment between cross-functional teams. Thinks laterally about business problems and opportunities; sees how the work and efforts of other Coast Guard teams/functions/operational centres intertwine to meet broad objectives.
Working Effectively With Others Working Effectively With Others Works cooperatively in order to achieve results. Works positively as part of a team and manages internal conflict. Identifies opportunities to work together within the organization to improve team dynamics and develop relationships. Seeks and builds internal/external alliances, collaborations, and partnerships to advance the Canadian Coast Guard's mandate.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Advises others in dealing with ethical dilemmas, displaying sensitivity to diversity, and diverse needs in all dealings and relationships, and in maintaining fairness, consistency, and equity. Challenges current organizational behaviours and methods of operating, when and where applicable. Sets direction in terms of ethical standards and values for the organization. Draws on internal and external networks to help ensure buy-in and ownership; enhances the visibility of the Coast Guard's operations in the broader public sphere.
Showing Initiative and Being Action Oriented Showing Initiative and Being Action Oriented Embraces change and actively looks for opportunities to learn and develop professionally and personally. Translates direction into concrete work activities. Identifies opportunities or issues, and takes action to enhance organizational results, without being prompted by others.	5 Position Level: 5 Expert (Provides guidance, troubleshoot, and answer questions related to this area of expertise and the field where the skill is used) Sets standards and criteria for measuring success organizationally. Seizes opportunities and initiatives across organizational boundaries to achieve efficiencies consistent with the Coast Guard's vision. Creates an environment in which all systems and processes support high levels of efficiency. Champions the ongoing spirit of improvement and professional growth across the organization.
Apply Safety Considerations Apply Safety Considerations Promotes workplace safety. Follows safety guidelines, procedures, and regulations. Reacts safely and appropriately during emergencies. Integrates health and safety considerations in planning, response, and reviews.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Promotes a culture of unit safety. Ensures required personnel under supervision are trained in first aid and safety procedures. Ensures personnel under supervision apply safety plans and principles. Integrates health and safety planning in conformity with Incident Command Systems (ICS) principles when and where applicable. Integrates health and safety considerations in post-incident and post-exercise reviews.
Leadership Leadership Attracts and mobilizes members and colleagues towards a shared vision and purpose in the best interests of the Canadian Coast Guard and the public it serves. Motivates project members, sets achievable objectives, maintains a positive outlook, takes responsibility, makes decisions, and provides constructive feedback.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Links members' individual development to organizational objectives and developing future leaders. Encourages innovation. Remains effective in the face of obstacles. Identifies and assesses risks in projects or decisions and produces realistic contingency plans to mitigate possible impacts. Exercises positive influence on the organization when needed.
Canadian Coast Guard Culture Awareness Canadian Coast Guard Culture Awareness The extent that members believe in the mission, mandate, and values of the Coast Guard and project that commitment through their actions and attitudes towards the organization and its stakeholders. Employee statements and deportment reflect a natural enthusiasm for the Coast Guard, what it does, and how it is viewed by the public.	4 Position Level: 4 Advanced (Performs the actions associated with this skill without assistance. Able to provide assistance to other colleagues when questions arise regarding this skill) Propagates the Coast Guard's vision, mission, mandate, and programs internally and externally as an example of deep pride in the organization. Conveys the importance of the Coast Guard's work to members and stakeholders. Celebrates organizational achievements.